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Communications Division


Carrier Oversight & Programs Branch

April 19, 2012




This resolution revokes operating authorities held by one hundred sixty-nine (169) telephone carriers listed in Appendix A for failure to comply with the following: a) the reporting and remittance requirement of California Public Utilities Reimbursement Account Fee in accordance with Public Utilities (PU) Code Sections 401 through 405, b) the reporting and remittance requirement of public purpose programs surcharges in compliance with Decision (D.) 96-10-066, and / or c) the submission of a performance bond requirement as ordered under D. 10-09-017.


Operating authorities are issued to telephone carriers by order of the California Public Utilities Commission (CPUC or Commission). With the granting of operating authority to a carrier, the Commission imposes requirements which a carrier must adhere to or be subject to suspension or revocation of its license. These requirements may include, but are not limited to, the reporting and payment of User Fees and public purpose program surcharges and the posting of a performance bond.

A. Utility Reimbursement Account Fee

PU Code Sections 401 through 405 require a telecommunications carrier to report its California revenues and remit the corresponding CPUC Utilities Reimbursement Account Fees (User Fee) on a schedule that is dependent on the level of its intrastate revenue. The User Fee, is determined by multiplying the carrier's intrastate revenues by a fee factor, which is currently set at 0.18%. Revenues that are subject to fees include all intrastate customer revenues from telecommunications services minus uncollectibles except revenues from the following: a) directory advertising and sales; b) one-way paging; c) terminal equipment sales; and d) inter-carrier sales. The Commission requires carriers with gross intrastate customer revenues of $750,000 or less to file annually and carriers with annual gross intrastate revenues in excess of $750,000 must file quarterly. Carriers that have zero intrastate revenues must report even if the User Fee amount due is zero.

If a carrier is in default of the reporting and/or payment of User Fees for more than 30 days, the CPUC may suspend or revoke its operating authority under PU Code section 405.

B. Surcharges

California statute authorizes the Commission to establish universal service programs to provide telecommunications service to low-income, deaf and disabled, and rural (or other high-cost) customers.1 Likewise, the statute gives the Commission discretion with respect to the collection and disbursement of funds to support these programs.2

In D. 84-05-053, D. 94-09-065, and most recently, in D. 09-10-066, the Commission established rules which provide that State universal service programs are to be funded through a surcharge on revenues earned from intrastate telecommunications services, including wireless services.

Currently, there are six Commission mandated telecommunications surcharges supporting various public programs in California.  The surcharge rates vary from program to program and are adjusted periodically based on the forecasted demand of the programs.

Telecommunications carriers collect the surcharges from their customers, and, in turn, remit the surcharges to the Commission. Carriers that are 90 days or more in arrears of reporting and remitting surcharges may be subject to revocation of their authority to operate in California.3

C. Performance Bond

In D 10-09-017, the, the Commission required registration license holders4 to obtain a continuous performance bond equal to or greater than ten percent of intrastate revenues reported on the Commission's User Fee Statement during the preceding calendar year or $25,000, whichever is greater. The performance bond must be issued by a corporate surety company authorized to transact surety business in California, and the Commission must be listed as the obligee on the bond. The Commission ordered existing registration license holders to submit the performance bond within 90 days after the issuance of the Decision and within 90 days after the issuance of a registration license for new registration holders.

In Ordering Paragraph 26 of D.10-09-017, the Commission authorized the Communications Division (CD) to prepare for Commission consideration a resolution revoking the registration license of any registration license holder that is more than 120 days late in providing the Director of CD a copy of its executed performance bond and that has not been granted an extension of time.


This resolution revokes the operating authority of 169 carriers that are in default of at least one of the following requirements:

A summary of the non-compliant carriers by utility type is shown below:

Of the 169 carriers being proposed for revocation:

A. User Fee

Under PU Code Section 405, carriers that are in default of reporting and submitting fees for a period of 30 days or more will be subject to penalties including suspension or revocation of their authority to operate in California.

Although the Commission staff notifies carriers annually that a user fee statement needs to be submitted and remitted, CD's review of the user fee database revealed that 84 carriers have failed to comply with this requirement.

B. Surcharge Reporting and Remittance

Carriers were notified on numerous occasions over the course of a year of the requirement to use the Commission's new Telecommunications and User Fee Filing System (TUFFS) for the reporting and payment of all public program surcharges. An initial notice appeared on the Commission's Daily Calendar on April 22, 2010. CD sent a letter to all carriers on May 26, 2010 indicating that carriers would be required to use the TUFFS reporting system and the online payment system beginning on July 1, 2010. Subsequently, CD e-mailed a notice containing frequently asked questions to all carriers.

After revisions to TUFFS were rolled out, all carriers were advised by a letter from the Director of CD dated May 26, 2011, that modifications to the TUFFS system would be made beginning with the June 2011 filing period. In addition, the Commission hosted a WebEx information session on June 15, 2011 to train carriers on the use of TUFFS.

Recognizing that some carriers were still not compliant with surcharge reporting requirements, CD sent yet another letter on October 17, 2011 to carriers that had still not reported public program surcharges using TUFFS for the May 2010 through May 2011 period. The letter provided a warning that the carriers had until November 16, 2011 to become compliant. CD's review of the TUFFs reporting records at the end of December 2011 resulted in the identification of 103 carriers who continue to be non-compliant.

C. Performance Bond

CD monitors the compliance of registered carriers with the performance bond requirement set forth under D. 10-09-017. A recent review of filings finds that many telephone carriers have not submitted bonds in compliance with Commission requirement. In response to this finding, CD undertook the following steps to achieve carrier compliance:

CD has determined that, of the 261 telephone carriers that were sent reminder notices, 150 carriers have failed to comply with the Commission's performance bond requirement.


We find that the Commission staff employed proper and reasonable measures to locate, inform and remind the carriers listed in Appendix A of the Commission licensing requirements discussed herein. Thus, we find it reasonable to revoke the licenses of such carriers, for having been non-compliant with our formal licensing requirements. In addition, the Telephone Utility Identification Numbers of carriers listed in Appendix A are canceled.

Telephone carriers with valid operating authorities are noticed that these revoked carriers in Appendix A are no longer operating in California and they should cease from conducting business with carriers whose licenses have been revoked. Consequently, these revoked carriers are not to be sold services for retail purposes.

Any telephone carrier whose operating license has been revoked may reapply for a new operating authority subject to: a) compliance with the Commission's licensing application rules (e.g. performance bond requirement), and b) reporting all gross intrastate revenue for past periods out of compliance, and c) pay all applicable fees and surcharges including a 25% fine on applicable fees and surcharges for all past periods out of compliance.

Commission staff is authorized to collect a 25% fine on all applicable fees and surcharges from any telephone carrier whose operating license has been revoked and is applying for a new operating authority. The Commission will remit the fine to the State Treasury.


In compliance with PU Code § 311 (g), a Notice of Availability was e-mailed on March 20, 2012 to all telecommunications carriers informing these parties that the draft of this Resolution is available at the Commission's website http://www.cpuc.ca.gov/ and is available for public comments. In addition, CD informed these parties of the subsequent availability of the conformed resolution, when adopted by the Commission, at the Commission's website as indicated above.

Notice of carrier names on this Resolution also appeared on the PUC's Daily Calendar for 30 days. Interested parties were invited to contact CD staff with questions or written comments on this Resolution.



This Resolution is effective today.

I hereby certify that this Resolution was adopted by the Public Utilities Commission at its regular meeting on April 19, 2012. The following Commissioners approved it:

Appendix A

List of Carriers to be Revoked

End of Appendix A

1 PU Code Section 401 et seq

2 P.U. Code § 739.3(c).

3 Decision 93-05-010.

4 A "registration license holder," "registration licensee" or "registrant" is an entity that obtained or obtains interexchange authority pursuant to § 1013 through the simplified registration process established by D.97-06-107 that does not hold interexchange authority pursuant to § 1001.

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