Monterey Division serves approximately 37,600 customers on the Monterey Peninsula and vicinity, encompassing the cities of Carmel-by-the-Sea, Pacific Grove, Monterey, Sand City, Del Rey Oaks and part of Seaside, much of the Carmel Valley, the Highway 68 corridor, and several other nearby unincorporated areas. The last general rate increase for Monterey Division was authorized by Decision (D.) 96-12-005; there have been various other rate adjustments since that time.
According to MPWMD, CalAm supplies approximately 85% of the Monterey Peninsula's water. CalAm develops its supply from Carmel River surface water and wells in the Carmel Valley, Seaside basin and along the Highway 68 corridor. Because the issues of this general rate case (GRC) are so intertwined with the area's longstanding critical water supply problems, we present an introductory overview here.