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Starting or Operating a Passenger Carrier Company

You may wish to view a description of the types of carriers that are required to register or obtain an operating permit or certificate and the insurance requirements for these carriers.
 
Currently, the following complete packets are available for download in PDF format:

Before calling us, you may find that your question is answered in our Frequently Asked Questions.  Otherwise, please contact us using the following options:

Our mailing address is:
California Public Utilities Commission
Attn: License Section – 2nd Floor
505 Van Ness Ave.
San Francisco, CA 94102-3298

The PUC maintains a counter where the public can obtain assistance on licensing matters. It's located at: 505 Van Ness Ave., Room 2104, San Francisco.  Hours are 8 a.m. to 5 p.m.,  Monday through Friday.

Our primary telephone numbers are:
  • General Licensing Information (800) 877-8867
  • Insurance Unit (415) 703-1244
  • Private Carrier Unit (415) 703-2555
  • Interstate Registration Unit (415) 703-2177
  • Accounting Unit (Fiscal Office) (415) 703-1752
Our e-mail address is licensing@cpuc.ca.gov

 

 

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