Technical Feasibility and Minimum Service Quality Standards
The Second Report and Order suggests both Advanced Intelligent Network (AIN) and switch-based technologies are acceptable means for providing connection to the relay service. The Second Report and Order specifies that the specific method of connection to TRS by means of the 711 abbreviated dialing code may be determined by carriers, provided the service does not interfere with TRS's Minimum Service Quality Standards requirements as detailed in Title 47 Section 64.604 of the Code of Federal Regulation. To ensure that the implementation of 711 does not inadvertently reduce the quality of service provision, CRS standards should supercede the federal standards for TRS calls where the CRS standards exceed the federal standards.1
1 TRS is the name used for relay service by the FCC. CRS is the name for the relay service in California.
