IV. Assignment of Proceeding

Dian M. Grueneich is the assigned Commissioner and Maribeth A. Bushey is the assigned ALJ in this proceeding.

Findings of Fact

1. The settlement agreement corrects billing errors with credits or refunds to customers.

2. The settlement agreement gives customers notice and opportunities to make changes to their plans without incurring an early termination fee.

3. The settlement agreement resolves all issues in the complaint.

4. All parties support the settlement.

5. Hearings are not necessary.

Conclusions of Law

1. The settlement is reasonable in light of the whole record.

2. The settlement is consistent with the law.

3. The settlement agreement is in the public interest.

4. The settlement agreement should be approved.

ORDER

1. The amended settlement agreement, included as Attachment A to this decision, is approved.

2. The parties must comply with the provisions of amended settlement agreement.

3. Case 08-08-026 is closed.

This order becomes effective 30 days from today.

Dated April 8, 2010, at San Francisco, California.

Bushey Attachment A

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