Equipment Manufacturer's E9-1-1 Solutions

The following is a comparison of IP-based PBX Enterprise E9-1-1 solutions from equipment manufactures and third-party vendors, as reported by The Telecom Manger's Voice Report April 10, 2008,⁷ based on a RFP presentation by Allan Sulkin at VoiceCon Orlando 2008, for the three PBX market leaders - Avaya, Cisco and Nortel.

Comparison of E9-1-1 Solutions for 1500 End-users

Equip. Manufacturer

Product

Price

per user

Cisco

Cisco Emergency Responder runs on a Cisco Media Convergence Server, tracks phone locations dynamically for new phones and user logins and updates PS/ALI.database.

$20,996

$14.00

Nortel

Nortel Discovery Manager finds IP sets after they've moved, automatically updates the PS/ALI database, is built into the CS1000 core software, and is activated with a key code.

$7,000

$4.67

Avaya

Avaya's Communications Manager tracks new phones but needs RedSky' sE911 Manager software license to update the PS/ALI.
Implementation license
Interfaces for additional PBXs
Total price

$46,500
$8,800
$4,600
$59,900

$39.95

Source: The Voice Report, April 10, 2008.

⁷ Available at http://www.thevoicereport.com/Archive.

Equip. Manufacturer	Product	Price	per user
Cisco	Cisco Emergency Responder runs on a Cisco Media Convergence Server, tracks phone locations dynamically for new phones and user logins and updates PS/ALI.database.	$20,996	$14.00
Nortel	Nortel Discovery Manager finds IP sets after they've moved, automatically updates the PS/ALI database, is built into the CS1000 core software, and is activated with a key code.	$7,000	$4.67
Avaya	Avaya's Communications Manager tracks new phones but needs RedSky' sE911 Manager software license to update the PS/ALI. Implementation license Interfaces for additional PBXs Total price	$46,500 $8,800 $4,600 $59,900	$39.95