2. Procedural Background

The complaint in this case was filed on November 20, 2009.
On December 18, 2009, SCE filed its answer, stating that the complaint was without merit and should be dismissed.

A Prehearing Conference (PHC) was held on January 20, 2010. During the PHC, complainant declined the opportunity to resolve the case through alternative dispute resolution. During the PHC, the assigned Administrative Law Judge (ALJ) requested that both parties complete a Joint Statement and List of Authorities by February 10, 2010. In addition, a schedule for hearings was worked out. Parties agreed to file opening testimony on March 9, 2010, and reply testimony on April 9, 2010. Two days were set aside for hearings beginning on April 14, 2010, although it was generally agreed that not all of this hearing time was likely to be necessary. Due to the constraints of the Commission's calendar, hearings were scheduled to begin May 24, 2010.

The parties were unable to adhere to this schedule. A short extension of time to complete the Joint Statement was requested and granted. Subsequently, complainant requested a one-week extension of time in which to submit opening testimony, which was granted. Defendant was also provided an additional week in which to submit reply testimony. As a result of this extension, evidentiary hearings were rescheduled from May 24, 2010 to June 14, 2010. The briefing period was similarly extended.

Evidentiary hearings were held on June 14, 2010. The case was submitted on August 9, 2010, with the filing of reply briefs.