33. Customer Service

Based on its review of SGV's testimony and exhibits and other information provided by SGV regarding customer service, DRA represents that SGV's customer service was sufficient. No party opposes this conclusion. DRA also recommends that SGV focus on reducing leaks and take the necessary steps to maintain customer service during its transition to the Office Complex. Based on DRA's review, the Commission finds that SGV's customer service was sufficient and concurs in DRA's recommendations.