Word Document

BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA

In the Matter of the Joint Application of Citizens Telecommunications Company of California, Inc. (U-1024-C), and GTE California Incorporated (U-1002-C) for Authority and Approval Under Pub. Util. Code Sections 851 and 854 for GTEC to Sell and Transfer Assets to CTC-California.

Application 99-09-027

(Filed September 15, 1999)

In the Matter of the Joint Application of Citizens Telecommunications Company of Golden State, Inc. (U-1025-C), and GTE West Coast Incorporated (U-1020-C) for Authority and Approval Under Pub. Util. Code Sections 851 and 854 for GTE West Coast to Sell and Transfer Assets to CTC-Golden State.

Application 99-09-031

(Filed September 15, 1999)

TITLE PAGE

A. Maintain or Improve Financial Condition 18

B. Maintain or Improve the Quality of Service 29

C. Maintain or Improve the Quality of Management 55

D. Fair & Reasonable to the Affected Utility Employees 57

E. Fair & Reasonable to a Majority of Utility Stockholders 60

F. Beneficial to State and Local Communities 63

G. Preserve the Jurisdiction of the Commission 66

H. Competitive Effects 68

I. Environmental Assessment 70

A. Background 81

B. Position of the Parties 82

C. Discussion 85


§ 851: No public utility...shall sell...the whole or any part of its...plant, system, or other property necessary or useful in the performance of its duties to the public...without first having secured from the commission an order authorizing it so to do. Every such sale...made other than in accordance with the order of the commission authorizing it is void.


§ 854(a): No person or corporation...shall merge, acquire, or control...any public utility organized and doing business in this state without first securing authorization to do so from the commission...Any merger, acquisition, or control without that prior authorization shall be void and of no effect.


§ 854(b): Before authorizing the merger, acquisition, or control of any...utility...where any of the utilities that are parties to the proposed transaction has gross annual California revenues exceeding five hundred million dollars ($500,000,000), the commission shall find that the proposal does all of the following: (1) Provides short-term and long-term economic benefits to ratepayers. (2) Equitably allocates, where the commission has ratemaking authority, the total short-term and long-term forecasted economic benefits, as determined by the commission, of the proposed merger, acquisition, or control, between shareholders and ratepayers. Ratepayers shall receive not less than 50 percent of those benefits. (3) Not adversely affect competition. In making this finding, the commission shall request an advisory opinion from the Attorney General regarding whether competition will be adversely affected and what mitigation measures could be adopted to avoid this result.


§ 854(c): Before authorizing the merger, acquisition, or control of any...utility...where any of the entities that are parties to the proposed transaction has gross annual California revenues exceeding five hundred million dollars ($500,000,000), the commission shall consider each of the criteria listed in paragraphs (1) to (8), inclusive, and find, on balance, that the merger, acquisition, or control proposal is in the public interest. (1) Maintain or improve the financial condition of the resulting public utility doing business in the state. (2) Maintain or improve the quality of service to public utility ratepayers in the state. (3) Maintain or improve the quality of management of the resulting public utility doing business in the state. (4) Be fair and reasonable to affected public utility employees, including both union and nonunion employees. (5) Be fair and reasonable to the majority of all affected public utility shareholders. (6) Be beneficial on an overall basis to state and local economies, and to the communities in the area served by the resulting public utility. (7) Preserve the jurisdiction of the commission and the capacity of the commission to effectively regulate and audit public utility operations in the state. (8) Provide mitigation measures to prevent significant adverse consequences which may result.


§ 854(f): In determining whether the acquiring utility has gross annual revenues exceeding the amount specified in [§ 854] (b) and (c), the revenues of that utility's affiliates shall not be considered unless the affiliate was utilized for the purpose of effecting the merger, acquisition, or control. (Emphasis added.)

· Whether the sale of the 26 GTEC exchanges to CTCC and the sale of the six GTEWC exchanges to CTCGS will maintain or improve the financial condition of the utilities that are parties to each transaction.

· Whether the proposed sale will maintain or improve the quality of service for the customers of the utilities that are parties to each transaction.

· Whether the proposed sale will maintain or improve the quality of management for the 32 GTE exchanges that are the subject of A.99-09-027 and A.99-09-031.

· Whether the proposed sale will be fair and reasonable to the affected utility employees.

· Whether the proposed sale will be fair and reasonable to a majority of the utility shareholders.

· Whether the proposed sale will be beneficial on an overall basis to state and local economies, and to communities in the area served by 32 GTE exchanges.

· Whether the proposed sale will preserve the jurisdiction of the Commission and its capacity to effectively regulate and audit public utility operations in California.

· Whether the proposed sale will preserve or enhance competition.

· Whether the proposed sale will preserve or enhance the environment.

· Whether the proposed sale provides for mitigation measures to prevent significant adverse consequence that may result.

Table 1

 

26 GTEC Exchanges *

6 GTEWC Exchanges **

 

1997

($000)

1998

($000)

1997 + 1998

($000)

1997

($000)

1998

($000)

1997 + 1998

($000)

Total Revenues:

26,280

22,810

49,090

16,142

17,835

33,977

Operating Costs & Depreciation:

21,537

24,445

45,982

9,059

7,224

16,283

Operating Income:

4,743

<1,635>

3,108

7,082

10,612

17,694

Interest:

601

802

1,403

510

565

1075

Income Before Taxes

4,143

<2,437>

1,705

6,573

10,047

16,620

Income After Taxes

2,545

<1,449>

1,096

4,004

5,873

9,877

Cash From Operations:

11,375

4,977

16,352

2,457

6,264

8,721

Capital Expenditures:

<10,886>

<11,175>

<22,061>

<2,956>

<2,428>

<5,384>

Cash <to> from Parent:

<480>

6,198

5,718

499

<3,836>

<3,337>

1. CCC shall provide CTCC and CTCGS with sufficient equity capital to maintain a reasonable and balanced capital structure.

2. CCC shall provide CTCC and CTCGS with sufficient equity capital to provide service to the public that is safe, reliable, and in compliance with all applicable statutes and Commission orders.

3. CTCC and CTCGS shall each manage the company's finances on a stand-alone basis (i.e., independent of CCC and other affiliates).

4. Neither CTCC nor CTCGS shall pay a dividend, loan money, or provide any other forms of capital to CCC or other affiliates if doing so would jeopardize the utility's ability to provide safe and reliable service at reasonable rates.

5. For ratemaking purposes, CTCC and CTCGS shall record the cost of the exchanges acquired from GTE at GTE's net book value for the exchanges (i.e., GTE's historical cost less depreciation, amortization, and remaining deferred income taxes). GTE shall provide Citizens with access to all books and records necessary to determine the net book value of exchanges.

6. For ratemaking purposes, CTCC and CTCGS shall record the premium (i.e., the excess of purchase price over book value) "below-the-line."

7. CTCC and CTCGS shall not recover in their rates, charges, and fees for intrastate services ("rates") any costs associated with the premium.

8. CTCC, CTCGS, and GTEC shall not recover in their rates any (i) transaction costs associated with the sale/purchase of the GTE exchanges; or (ii) costs caused by negative synergies or diseconomies of scale or negative associated with the sale/purchase of the GTE exchanges.

9. For the five-year period beginning on January 1, 2001, CTCC shall annually spend an amount of money for capital expenditures,57 adjusted for inflation, that equals or exceeds the annual average of such expenditures by CTCC and the acquired GTEC exchanges during the three-year period ending December 31, 2000. The minimum level of capital expenditures required by this decision is in addition to the capital expenditures that this decision requires for the provision of service to the Hoopa Valley Indian Reservation and the Yurok Indian Reservation.

10. For the five-year period beginning on January 1, 2001, CTCGS shall annually spend an amount of money for capital expenditures, adjusted for inflation, that equals or exceeds the annual average of such expenditures by CTCGS and the acquired GTEWC exchanges during the three-year period ending December 31, 2000. The minimum level of capital expenditures required by this decision is in addition to the capital expenditures that this decision requires for the provision of upgraded service to customers in the Idlewild area.

11. Within 150 days from the date the sale is closed, the Applicants shall file and serve a compliance report that shows annual capital expenditures for each year during the three-year period ending December 31, 2000. The report shall be broken down by capital expenditures made by (1) CTCC, (2) the 26 GTEC exchanges being acquired by CTCC, (3) CTCGS, and (4) the six GTEWC exchanges being acquired by CTCGS. The report shall identify and describe all assumptions used to prepare the report. The report shall be examined by Certified Public Accountants who shall attest to the accuracy and fairness of the report. In addition, CTCC, CTCGS, GTEC, and GTEWC shall each have an officer examine those portions of the report that pertain to his or her company. The officer shall sign a verification under penalty of perjury that complies with Rule 2.4. A copy of the signed verification shall be appended to the report.

12. Within 90 days from the date the sale is closed, GTEC, CTCC, and CTCGS shall each file revised tariffs to reflect changes to its various billing bases caused by the sale/acquisition of the GTE exchanges.

· Station a fulltime microwave technician in Del Norte County so long as communications in and out of Del Norte County are dependent on microwave transmission. Currently, a microwave technician must travel from Oregon, which prolongs the length of time the microwave link is out of service for maintenance or repair.

· Maintain the current customer service office in Del Norte County, and staff the office with a representative capable of rendering customer assistance.

· Require CTCGS to file a "rate and service operations plan" for its proposed operation of the GTEWC exchanges.

· Offer ISDN service in Del Norte County on a "regular" or tariffed basis instead of contracts, as is the existing practice.

· Implement DSL service in the Crescent City urban area.

1. CTCC and CTCGS shall not increase rates for customers in their existing exchanges due to costs attributable to the acquired GTE exchanges. To demonstrate their compliance with this condition, CTCC and CTCGS shall establish a system of books and records to allocate revenues and costs between their existing exchanges and the acquired GTE exchanges.

2. CTCC and CTCG shall maintain quality of service in their existing telephone exchanges at present levels or better.

A. After the Commission approves the sale of the GTE exchanges, Citizens will file an application with the Commission for authority to (1) include the Yurok Reservation as part of its service territory, and (2) build the following infrastructure:

B. CTCC will work towards programming the switch serving the Hoopa Reservation to allow customers on the Reservation to receive CLASS features offered in conjunction with basic service.

C. Citizens will investigate the possibility of establishing payment agents in Weitchpec and Hoopa. The payment agents would provide limited customer service and access to an 800 number for further customer service.

D. Citizens will work with the Yurok Tribe to evaluate the economic feasibility of providing DSL to customers on the Yurok Reservation served by the Klamath Exchange.

E. Citizens will work with each Tribe to develop a procedure for regular communication between CTCC's local manager and each Tribe.

F. Citizens will provide limited engineering and technical assistance to help the Yurok Tribe in applying for public and private grant programs.74 Such assistance would be similar to the high-level evaluation of the feasibility of providing service to various areas of the Reservation that has resulted in the proposals developed here.

G. CTCC will work with the Hoopa Tribe to develop a plan to bring advanced services to the Reservation; and will help the Tribe develop and distribute a survey to determine demand and economic support for such services.

H. A fiber optic line from the Hoopa Central Office to the village of Weitchpec.

I. Terminating equipment and distribution plant in Weitchpec to provide telephone service to the following customers and community facilities:

J. The public school in Weitchpec.

K. The WCC, which includes the United Indian Health Services Clinic.

L. Pearson's local store.

M. All residences located within one mile (5,280 feet) of the WCC, including residences on the Hoopa Reservation located within one mile of the WCC. Applicants may install facilities to residences located more than one mile from the WCC. Otherwise, residences beyond one mile, including residences on the Hoopa Reservation (except those residences identified in the following bullet), will have to pay CTCC's tariffed line extension charges to obtain service.

N. Two residences located on the Hoopa Reservation. One home may be less than a mile from the WCC, and the other is between a 1 ½ miles and 2 miles from the WCC.

O. T-1 data line at the WCC.

P. T-1 data line at the Yurok Telecommunications Project microwave site located near Pearson's store. In lieu of the T-1 line, the Applicants may install a spread spectrum microwave radio system with the capacity of a T-1 line.

Q. A spread spectrum microwave radio system to provide telephone service to the Jack Norton Public School in Pecwan and the Head Start Center in Ke'pel. The microwave system will have capacity to accommodate growth in the service load over the next 10 years.

R. Payphones at the following locations: two payphones each at the Community Center and Pearson's store in Weitchpec; one payphone at the CalTrans site located outside Weitchpec on State Route 169; one payphone at the entrance to the Tish Tang Campsite located on the Hoopa Reservation; one payphone at the Jack Norton School in Pecwan; and one payphone at the Judson-Brown Community Center in Ke'pel. Each payphone shall provide free access to E911.79

S. Customers in Weitchpec receiving T-1 service shall not pay any non-recurring installation changes, but shall pay tariffed monthly rates and any other recurring charges.

T. CTCC shall deploy new service offerings in the Hoopa exchange at the same time they are made available in the Weaverville exchange. For the purpose of this decision, "at the same time" is defined as "within 60 days."

U. Citizens shall provide DSL service to customers on the Yurok Reservation served by the Klamath exchange at the same time it is provided to areas contiguous to the Reservation. For the purpose of this decision, "at the same time" is defined as "within 60 days."

V. Citizens shall investigate the possibility of establishing payment agents in Weitchpec and Hoopa. The payment agents would provide limited customer service and access to an 800 number for further customer service.

W. Citizens shall work with each Tribe to develop a procedure for regular communication between CTCC's local manager and each Tribe.

X. Citizens shall provide limited engineering and technical assistance to help the Yurok Tribe in applying for public and private grant programs.

Y. CTCC shall (i) work with the Hoopa Tribe to develop a plan to provide advanced services to the Reservation, and (ii) help the Hoopa Tribe develop and distribute a survey to determine the demand and economic support for such services.

1 All statutory references are to the Public Utilities Code unless otherwise indicated. 2 Following the merger of GTE Corporation and Bell Atlantic, GTEC was renamed Verizon California Inc, and GTEWC was renamed Verizon West Coast. For the sake of clarity, this decision shall refer to Verizon California Inc. as GTEC, its name at the time A.99-09-027 was filed. Likewise, this decision shall refer to Verizon West Coast as GTEWC, its name at the time A.99-09-031 was filed. 3 The Applicants subsequently altered their position and argued that § 854 does not apply to the sale of the six GTECWC exchanges. 4 GTEC and GTEWC are referred to collectively hereafter as "GTE." CTCC and CTCGS are referred to collectively hereafter as "Citizens." GTE and Citizens are referred to collectively hereafter as "Applicants." 5 The Applicants and ORA filed and served PHC statements on January 12, 2000. 6 The Applicants also provided customers with notice of the proposed sale of GTE's exchanges to Citizens in accordance with the regulations of the Federal Communications Commission (FCC). This notice appeared on each bill as a bill imprint, and was sent during GTE's February 2000 billing cycle. 7 No party appealed the assigned Commissioner's ruling that categorized the consolidated proceeding as ratesetting. 8 The Applicants requested and received several extensions of time in the briefing schedule in order to accommodate settlement negotiations with Del Norte County and ORA. The parties were unable to reach a settlement agreement. 9 ORA Opening Brief filed on June 30, 2000, p. 3, Fn. 2. 10 A.99-09-027, revised Exhibit E. 11 Federal Universal Service Programs Fund Size Projections and Contribution Base for the First Quarter 2000. ( http://www.fcc/ccb/universal_service/quaterly-filings/2000q1/1q2000report.doc.) This document was prepared for the FCC by the Universal Service Administrative Company pursuant to 47 C.F.R. § 54.709(a)(3), using data provided by the National Exchange Carrier Association, Inc., pursuant to 47 C.F.R. § 36.613. We take official notice of all FCC documents referred to in this decision pursuant to Rule 73. 12 A.99-09-031, Exhibit E. 13 At the time A.99-09-027 and A.99-09-031 were filed, CUC owned public utilities providing telecommunications, electric, gas, water and wastewater services throughout the United States. CUC subsequently sold many of its non-telecommunications utilities and used the proceeds to buy additional telecommunication properties. On May 18, 2000, CUC changed its name to Citizens Communications Company. 14 Federal Universal Service Programs Fund Size and Contribution Base for the First Quarter 2000. ( http://www.fcc/ccb/universal_service/quaterly-filings/2000q1/1q2000report.doc.) 15 GTEC tariff schedule Cal. P.U.C. AB, Sheets 1 and 2. 16 FCC ARMIS Report 43-01, Table I, Row 1090 ( http://www.FCC.gov/ccb/armis/). 17 A.99-09-031, p. 5. 18 GTEWC's exchanges are as follows: Crescent City, Gasquet, Hiouchi, Klamath, and Smith River in Del Norte County, and Orick in Humboldt County. 19 GTEWC's 1999 Annual Report filed at the Commission pursuant to General Order 104-A. We take official notice of GTEWC's 1999 Annual Report pursuant to Rule 73. 20 GTEC and CUC, the parent company of CTCC, signed the CTCC-GTEC Agreement on May 27, 1999. CUC subsequently assigned all of its rights and obligations under the CTCC-GTEC Agreement to CTCC. 21 The purchase price is subject to adjustment in accordance with the terms of the Agreement. 22 The six exchanges in southeastern California are: Blythe, Earp, Havasu Landing, Lost Lake, Palo Verde, and Parker Dam. 23 The exchanges in northern California are: Alderpoint, Cazadero, Colfax, Covelo, Garberville, Hayfork, Hoopa, Knights Landing, Laytonville, Leggett, Mad River, Orleans, Piercy, Robbins, Sea Ranch, Timber Cove, Weaverville, Weimar, Whitehorn, and Willow Creek. 24 GTEWC and CUC, the parent company of CTCGS, signed the CTCGS-GTEWC Agreement on May 27, 1999. CUC subsequently assigned all of its rights and obligations under the CTCGS-GTEWC Agreement to CTCGS. GTE Northwest, the parent company of GTEWC, also signed the CTCGS-GTEWC Agreement as a guarantor of GTEWC's performance of its obligations under the Agreement. 25 The purchase price is subject to adjustment based on factors at the time of closing. 26 CUC Form 10-Q for the quarter ending June 30, 2000. Pursuant to Rule 73, we take official notice of all documents filed at the Securities and Exchange Commission (SEC) referred to in this decision. 27 Ibid. 28 In 1999, CCC signed agreements to purchase nearly one million telephone access lines from GTE and US West in transactions valued at $2.8 billion. (CUC SEC Form 10-K Annual Report for the Year Ended December 31, 1999, Item 1(c).) 29 In A.99-09-031, the Applicants refer only to "Section 854." Since § 854 has several subsections, and we shall assume that Applicants meant to refer to § 854, subsection (a). 30 A.99-09-031, pp. 1, 4, 5, 6, 10 and 11. 31 Applicants' Opening Brief, pp. 1, 6, and 9, and Footnotes 6 and 11. 32 Section 854(a) does not apply to the proposed sale of the 26 GTEC exchanges. Section 854(a) applies only to transactions involving the merger, acquisition, or transfer of control of an entire public utility. The proposed sale of the 26 GTEC exchanges falls outside the scope of § 854(a), since the 26 exchanges represent less than one percent of GTEC's access lines and even less of its revenues. 33 Assuming arguendo that § 854(f) applied to the acquired utility's affiliates used for the purpose of effecting the acquisition, which it does not, § 854(f) would still not apply, since there is no evidence that GTEC was used for the purpose of effecting the proposed sale of GTEWC to CTCGS. Indeed, the record of this proceeding supports the opposite conclusion. To begin with, GTEWC is a separate legal entity from GTEC. Furthermore, GTEWC is owned and operated by GTE Northwest, not GTEC. Finally, GTEC is not a signatory of the agreement for the sale of GTEWC to CTCGS. 34 In interpreting a statute, the cardinal rule to be applied before all others is to presume that the legislation says in statute what it means and means in statute what it says there. (D.97-12-103, 1997 Cal. PUC LEXIS 1226, *16) 35 D.99-11-022, 1999 Cal. PUC LEXIS 855, *38. 36 D.99-02-061, 1999 Cal. PUC LEXIS 56, *12; D.98-07-015, 1998 Cal. PUC LEXIS 526, *7; D.98-02-005, 1998 Cal. PUC LEXIS 320, *8; D.97-12-086, 1997 Cal. PUC LEXIS 1168, *8; and D.3320, 10 CRC 56, 63. 37 D.95-10-045, 1995 Cal. PUC LEXIS 901, *18-19; and D.91-05-026, 40 CPUC 2d 159, 171. 38 D.00-06-079, mimeo., p. 13; D.00-06-057, mimeo., p. 7; D.00-05-047, mimeo., p. 11 and Conclusion of Law 2; D.00-05-023, mimeo., p. 18; D.99-03-019, mimeo., p. 14; D.98-08-068, mimeo., p. 22; D.98-05-022, mimeo., p. 17; D.97-07-060, 73 CPUC 2d 601, 609; D.70829, 65 CPUC 1 637, 637; and D.65634, 61 CPUC 1 160, 161. 39 D.00-06-005, 2000 Cal. PUC LEXIS 281, *4; D.99-04-066, mimeo., p.5; D.99-02-036, mimeo., p. 9; D.97-06-066, 72 CPUC 2d 851, 861; D.95-10-045, 62 CPUC 2d 160, 167; D.94-01-041, 53 CPUC 2d 116, 119; D.93-04-019, 48 CPUC 2d 601, 603; D.86-03-090, 1986 Cal. PUC LEXIS 198 *28 and COL 3; D.8491, 19 CRC 199, 200; and D.76704, 70 CPUC 1 639, 640-641, (1970). 40 D.95-10-045, 62 CPUC 2d 160, 167-68; D.94-01-041, 53 CPUC 2d 116, 119; D.90-07-030, 1990 Cal. PUC LEXIS 612, *5; D.89-07-016, 32 CPUC 2d 233, 242; D.86-03-090, 1986 Cal. PUC LEXIS 198, *84-85 and COL 16; and D.3320, 10 CRC 56, 63. 41 1997 Cal. PUC LEXIS 340, *32. We have repeatedly used the § 854(c) criteria to determine if it is in the public interest to authorize transactions that are subject to § 854(a) but not otherwise subject to § 854(c). (See, for example, D.00-06-079, mimeo., pp. 13, 15; D.00-05-023, mimeo., pp. 1, 18, 20; D.98-08-068, mimeo., pp. 22, 24; and D.97-07-060, 73 CPUC 2d 600, 604, 608, 610.) 42 The use of the § 854(c) criteria to evaluate § 851 transactions is not surprising. In D.96-04-045, the Commission held that the "design of . . . § 851 is to prevent the impairment of the public service of a utility by the transfer of its property into the hands of agencies incapable of performing an adequate service at reasonable rates or upon terms which will bring the same undesirable result . . . The obvious purpose of the section is to enable the Commission, before any transfer of public utility property is consummated, to review the situation and to take such action, as a condition of the transfer, as the public interest may require." (1996 Cal. PUC LEXIS 265, *13, citations omitted) The "design" of § 851, as described in D.96-04-045, is clearly analogous to the purpose of the § 854(c) criteria. 43 The Commission must consider alternatives presented and factors warranting adoption of those alternatives. (United States Steel Corporation v. Public Utilities Commission 1981 Cal. LEXIS 156, ***6.) The Commission has a duty to weigh opposing evidence and arguments. (Industrial Communications Systems, Inc. v. Pub. Util. Commission (1978) 22 Cal.3d 572, 582.) In addition, § 854(d), which applies to the proposed sale of the six GTEWC exchanges to CTCGS, requires the Commission to consider reasonable options to the proposed sale recommended by other parties. 44 D.89-09-092, 32 CPUC 2d 478; D.80430, 74 CPUC 1 30, 50, modified on other grounds, D.80490, 74 CPUC 1 259 (1972); D.77010, 70 CPUC 1 836, 837 (1970); D.75278, 69 CPUC 1 275, 277 (1969); D.8491, 19 CRC 199, 202 (1920); and D.218, 1 CRC 520, 523-525. 45 Applicants Opening Brief filed on June 30, 2000, p. 11, Fn. 14. The 1999 SEC Form 10-K for Citizens Utilities Company shows that CUC's total revenues in 1999 were $1.1 billion. 46 Economies of scale occur where the unit cost for a product or service declines as the product or service is produced in greater quantity. Economies of scope occur where it costs less to produce two or more products or services together than separately. 47 The "billing base" is used by the Commission to determine the amount of each surcharge added to customers' bills, such as the Universal Lifeline Telephone Service surcharge. There are several different surcharges, and each surcharge may have a different billing base. 48 If the dividend continues at the same level, the six GTEWC exchanges would provide an annual dividend yield of 3% [($3.337 million)/2)]/$54.6 million = 0.0305]. CCC, which is providing the funds to purchase the GTEWC exchanges, may not be satisfied with an dividend yield of 3%, since CCC could earn a higher, risk-free yield by investing in 90-day U.S. Treasury bills that currently provide an annualized yield of over 4%. Therefore, it is possible that CTCGS may take steps to increase the dividend paid by the six GTEWC exchanges. These steps might include cutting capital expenditures and spending less on maintenance and customer service. 49 The capacity of the six GTEWC exchanges to generate relatively high earnings and positive cash flow may be waning. GTEWC's 1999 Annual Report filed at the Commission pursuant to General Order 104-A shows that GTEWC's total operating revenues for 1999 were $13.469 million, which was significantly lower than GTEWC's revenues of $17.835 million for 1998. 50 CCC is financing the purchase of the 32 GTE exchanges with cash on hand, debt, and proceeds from the sale of CCC's non-telecommunications public utilities. 51 CTCC's authorized rate of return (ROR) is 9.75% (D.95-11-024, 62 CPUC 2d 244, 266), and CTCGS's is 10% (Resolution T-16380, issued on January 20, 2000, mimeo., p. 5.) Authorized ROR is a utility's after-tax cost of capital as determined by the Commission. The interest rate for CCC's outstanding debt ranges from 5.63% to 10.96% (CCC SEC Form 10-K for the year 2000). 52 CCC has issued a significant amount of new debt to finance its recent multi-billion dollar acquisitions of telephone exchanges across the nation, which has caused the major credit rating services to down grade their credit ratings for CCC. For example, S&P has downgraded its long-term corporate credit rating for CCC from A+ to A-, Moody's from A2 to Baa2, and Fitch from AA to A+. The downgrades may place added pressure on CCC to realize positive cash flow from its substantial investment in the 32 GTE exchanges. 53 Because the Commission regulates the rates of CTCC and CTCGS, there is little likelihood that these companies can significantly increase revenues through rate increases. 54 ROR is after-tax net income from regulated operations divided by ratebase. 55 The acquisition premium, which is the excess of the purchase price over the net book value of the acquired ratebase, is normally excluded from ratebase and the determination of ROR. 56 The adopted conditions are similar to conditions adopted by the Commission in one or more of the following decisions: D.99-04-068, Ordering Paragraph (OP) 8; D.98-06-068, attached Settlement, Item 11; D.98-03-073, Appendix B, Item 5; D.96-07-059, OP 8; D.96-07-025, OP 5; D.95-12-018, OP 6; D.94-09-080, OPs 4 and 8; and D.88-01-063, OP 12. 57 For the purpose of this decision, capital expenditures are defined as gross additions to USOA Nos. 2110, 2210, 2220, 2230, 2310, 2410, 2680, and 2690. 58 GO 133-B requires telephone companies to report information regarding various measures of service quality, including (i) held primary service orders, (ii) installation-line energizing commitments; (iii) customer trouble reports, (iv) dial tone speed; (v) dial service; (vii) toll operator answering time; (viii) directory assistance operator answering time; (ix) trouble report service answering time; and (x) business office answering time. 59 The ARMIS 43-05 Service Quality Report contains information regarding (i) installation and repair intervals for (a) interexchange access and (b) local service; (ii) blockages on common trunk groups between the LEC's end office and the access tandem; (iii) total switch downtime; (iv) occurrences of switch downtimes of two minutes or more; and (v) the number of service quality complaints raised by residential and business customers in the state and interstate jurisdictions. 60 The ARMIS 43-06 Customer Satisfaction Report contains the results of customer satisfaction surveys. CTCGS is not required to file this report. 61 So that Citizens may prepare the required monitoring reports, GTE shall provide Citizens with data regarding customer complaints for the 32 GTE exchanges during the years 2000 and 2001. 62 D.00-05-027, mimeo., p. 3; D.86-03-090, 1986 Cal. PUC LEXIS 198, *2; and D.218, 1 CRC 520, 524-526. 63 Applicants state that the rate cap would not preclude any increase in rates caused by legislative or regulatory initiatives, or force majeure events. 64 Citizens also lists its Customer Care Center number in its telephone books and customer billing statements. 65 Citizens' acquisition of the 32 GTE exchanges has considerable potential for affecting the rates and quality of service for Citizens' existing customers. This is because the acquisition will significantly increase the size of both CTCC and CTCGS. CTCC's acquisition of 26 GTE exchanges with 37,400 access lines will increase the size of CTCC from 117,615 access lines to 155,015 access lines, or 32%. Similarly, CTCGS's acquisition of six GTEWC exchanges with 13,300 access lines will increase the size of CTCGS from 15,300 access lines to 28,600, or 87%. 66 Statements made by persons at the PPH and in letters to the Commission provide antidotal information that Citizens has provided poor quality of service to some of its customers. This information is insufficient to persuade us that service will deteriorate in the 32 GTE exchanges once Citizens has acquired the exchanges. 67 In the near term, service provided to customers in the 32 GTE exchanges acquired by Citizens should continue at existing levels, since service will continue to be provided by the same facilities and personnel. In the long run, service may improve as result of Citizens' strategic focus on rural markets and customers. 68 Resolution T-14037, issued on January 24, 1990, authorized GTEWC to use BETRS to serve the Idlewild area. GTEWC maintains a separate tariff schedule for the "Idlewild Radio Service Area" that includes rates and charges specific to BETRS. 69 The cost of future additions to, and replacements of, the facilities required by this decision may be included in ratebase and rates applicable to customers in the Idlewild area. 70 Elsewhere in this decision, we cap existing rates and charges in the 32 GTE exchanges for a period of 18 months from the date the sale is closed. Here, we conclude that the 18-month clock should start from the date that all customers presently served by the BETRS system have access to the new system. 71 In A.99-09-027, GTEC requests authority to sell its Hoopa exchange to CTCC. In A.99-09-031, GTEWC requests authority to sell its Klamath exchange to CTCGS. 72 The Hoopa Tribe also seeks payment from GTE for past and future use of a microwave site located on Tribal lands. We decline to consider this matter, since this is a contract dispute (i.e., the appropriate terms and conditions for GTE's use of the microwave site). As a general rule, the Commission does not adjudicate contract disputes merely because one party is a public utility. Furthermore, since the Commission has no jurisdiction to award damages, contractual disputes are better addressed through the civil courts. (D.00-10-005, 2000 Cal. PUC LEXIS 817, *5; D.99-11-020, 1999 Cal. PUC LEXIS 858, *6; and D.99-07-014, 1999 Cal. PUC LEXIS 481, *7.) 73 The Applicants' commitments are set forth in their brief filed on October 27, 2000. 74 The Applicants have identified the following possible sources of public and private funds to finance the provision of additional telecommunications infrastructure and services: the U.S. Department of Commerce's Technology Opportunities Program, the Wells Fargo American Indian Banking Service Program, Bank of America Rural 2000 Community Development Initiatives (which has created four committees to specifically address lending to Indian Tribes), Washington Mutual's Tribal Lending Initiative, and programs offered through the Native American Banking Association. 75 The Applicants did not dispute the Hoopa's assertion that that the Applicants had committed to (i) provide service to two homes on the Hoopa Reservation that are located more than 3,000 feet from the WCC, and (ii) install service improvements in the Hoopa exchange concurrently with their availability in the Weaverville exchange. 76 The Yurok Tribe also recommends that the fiber optic line (FOL) be capable of supporting DSL. There is no need to address this recommendation, since FOLs and associated digital equipment are inherently capable of supporting DSL. 77 The Applicants did not dispute the Yurok's assertion that that the Applicants had committed to (i) provide radio telecommunications infrastructure to serve the Jack Norton School in Pecwan and the Head Start Center in Ke'pel that will (a) be a spread spectrum microwave system incorporating current technology, (b) be suited, to the extent possible, to the terrain and weather conditions of the Yurok Reservation, and (c) accommodate growth in the service load over at least the next 10 years; and (ii) provide DSL to the Yurok Reservation to the same extent, and at the same time, that it is provided to areas contiguous to the Reservation. 78 We have authority under Section 214(e)(3) of the Communications Act of 1934, as amended by the Telecommunications Act of 1996, to order the Applicants to provide basic service to unserved portions of the Reservations. Section 214(e)(3) states, in relevant part, as follows: "If no common carrier will provide [service] . . . to an unserved community or any portion thereof that requests such service, the [FCC], with respect to interstate services . . . or a State commission, with respect to intrastate services, shall determine which common carrier or carriers are best able to provide such service to the requesting unserved community or portion thereof and shall order such carrier or carriers to provide such service for that unserved community or portion thereof." (45 U.S.C. 214(e)(3), emphasis added.) 79 Payphones must offer coin-free and cost-free access to E-911. (D.90-06-018, 36 CPUC 2d 446). 80 The Commission has previously held that expanding the geographic availability of telephone service enhances public health, safety, and welfare. (See, for example, D.96-10-066 (68 CPUC 2d 524, 563-64) and D. 95-07-050, 60 CPUC 2d 536, 568.) 81 The Hoopa and Yurok Reservations have the highest levels of poverty and unemployment in Humboldt County. According to the U.S. Census, the rate of poverty and unemployment on Hoopa Reservation is 40.7% and 29.7%, respectively. (Opening Brief of the Hoopa Tribe filed on August 11, 2000, p. 5.) 82 CTCC's tariffs provide a free footage allowance to a maximum of 700 feet of line extension and/or 300 feet of service connection. For extensions beyond the free footage allowance, CTCC's tariffed charges are (a) $100.00 for the first 100 feet or fraction thereof, and (b) $1.00 for each additional foot. (CTCC Cal. P.U.C. Nos. A2.3.3.1, A.2.3.3.2, and R1.17.A.4.) 83 CTCC should install a multi-strand fiber optic cable if this is standard industry practice. 84 The record in this proceeding indicates that the Klamath and Hoopa exchanges will serve the Yurok Reservation. Calls between the two exchanges will be subject to Citizens' tariffed rates. If such calls are currently toll calls, it is not apparent at this time how these calls could be rated at local calls without running afoul of § 453(a), which prohibits a utility from granting any preference or advantage as to rates, charges, service, or facilities. 85 GO 96-A, Section II.A.4 states that service area maps must clearly indicate the boundaries of the service area, the principal streets and other main identifying features therein, and an indication of the general location of the service area in relation to nearby cities, highways, or other well-known reference points. 86 This decision requires CTCC, as a condition of sale, to extend its service territory to include at any homes on the Hoopa Reservation that are within one mile of the WCC on the Yurok Reservation. This decision also requires CTCC to serve at least one home on the Hoopa Reservation that is more than one mile from the WCC. 87 See D.97-09-095, D.97-03-028, D.94-01-046, and D.91-02-039. Elsewhere in this decision, we require CTCC to file an application so that the Commission may conduct an environmental review of the proposed construction in accordance with CEQA. 88 Pursuant to 45 U.S.C. 214(e)(2), the states are responsible for designating a carrier as "eligible telecommunications carrier" (ETC) in accordance with the criteria set forth in 45 U.S.C. 214(e)(1). CTCC should use the procedures set forth in Resolution T-16086 to seek designation as an ETC for the newly served areas of the Reservations. CTCC has already been designated as an ETC for its existing service territory. 89 Reasonable operating costs include costs to operate, maintain, and repair the new facilities required by this decision, but excludes depreciation and cost of capital associated with the new facilities. The cost of future additions to, and replacements of, the facilities required by this decision may be included in ratebase and rates. 90 D.96-10-066, mimeo. p. 142. 91 The advice letter must break down recorded operating costs by Census Block Group. CTCC may recover its recorded operating costs only to the extent these costs exceed the "benchmark" cost of $20.30/month per line established by D.96-10-066. 92 D.83-12-060, 13 CPUC2d 595, 598. 93 D.38183, 46 CRC 5, 7 (1945). 94 CTCT tariff Revised Cal. P.U.C. Sheet No. 964-T. 95 Federal Universal Service Support Mechanisms Fund Size Projections and Contribution Base for the First Quarter 2001. ( http://www.universalservice.org/overview/filings/ 2000q1/1q2001final11022000t.doc.) 96 There is no indication in the record of this proceeding that the quality of Citizens' management is any better or worse than GTE's. 97 D.00-07-047, mimeo., pp. 2, 7, 8, and 10; D. 00-06-079, mimeo., p. 20; D.00-05-047, mimeo., pp. 16, 19, 20, 29, and 31; D.00-05-023, mimeo., pp. 22 and 31; D.00-04-009, mimeo., pp. 3, 5 - 7; D.00-03-021, mimeo., pp. 135, 136, and 163; D.99-03-019, mimeo., p. 17 and 28; D.98-08-068, mimeo., p. 28 and 53; D.98-05-022, mimeo., pp. 20 and 24; D.98-05-022, mimeo., pp. 20 and 24; D.97-03-067, 1997 Cal. PUC LEXIS 629, *136; and D.94-04-083, Cal. PUC LEXIS 342, *71 - *77. 98 D.00-07-047, mimeo., pp. 2, 7, 8, and 10; D.00-05-047, mimeo., pp. 16, 19, 20, 29, and 31; D.00-05-023, mimeo., pp. 22 and 3; D.00-03-021, mimeo., pp. 135, 136, and 163; D.99-03-019, mimeo., p. 17 and 28; D.98-08-068, mimeo., p. 28 and 53; D.98-05-022, mimeo., pp. 20 and 24; D.98-05-022, mimeo., pp. 20 and 24; D.97-03-067, 1997 Cal. PUC LEXIS 629, *136; D.94-04-083, Cal. PUC LEXIS 342, *71 - *77; and D.91-05-028, 40 CPUC 2d 159, 253 -234. 99 "Active Employees" includes all employees, full or part-time, who are on legitimate leave from, or on disability with GTE at the closing date. 100 Elsewhere in this decision, we conditionally adopt the sales agreements appended to A.99-09-027 and A.99-09-031. 101 A.99-09-027, Exhibit 1, Article 11, and A.99-09-031, Exhibit 1, Article 11. 102 Ibid. 103 There is no evidence in this proceeding that Citizens' acquisition of the 32 GTE exchanges will adversely affect the jobs, pay, or benefits of any employees of Citizens. 104 D.90-01-032, Cal. PUC LEXIS 35 at * 3. 105 D.91-05-028, 40 CPUC 2d 159, at 235 and 265. 106 D.00-03-021, mimeo., at pp. 137 and 163; D.97-03-067, 1997 Cal. PUC LEXIS 629 at *137; and D.94-04-083, 54 CPUC 2d 269, at 293; 107 ALJ ruling issued on August 17, 2000, Fn. 5. 108 D.00-06-079, mimeo., p. 21; D.00-05-023, mimeo., p. 2; D.00-03-021, mimeo., pp. 137, 138, 163, and 164; D.98-08-068, mimeo., pp. 29 and 54; D.97-07-060, 1997 Cal. PUC LEXIS 557, *29 and *79; D.97-03-067, 1997 Cal. PUC LEXIS 629, *138 - *153; D.94-04-083, 1994 Cal. PUC LEXIS 342, *78 - *79; D.94-04-042, 54 CPUC 2d 43, 63; D.91-05-028, 40 CPUC 2d 159, 235-36 and 265; D.8491, 19 CRC 199, 200; and D.218, 1 CRC 520, 526. 109 D.00-06-079, mimeo., pp. 21-22; D.00-05-023, mimeo., pp. 23-24; D.00-03-021, mimeo., pp. 138 -142, and 164; D.98-08-068, mimeo., pp. 25 and 54; D.97-07-060, 1997 Cal. PUC LEXIS 557, *29 and *78; D.94-09-042, 54 CPUC 2d 43, 63-64, and 67; D.94-04-083, 1994 Cal. PUC LEXIS 342, *80 - *85 and *134; and D.91-05-028, 40 CPUC 2d 159, 236 and 265. 110 Section 581 et seq., § 701, and § 791 et seq. 111 D.70829, 65 CPUC 1, 636, 637, Fn.1, and 640-41; and D.91-05-028, 40 CPUC 2d 159, 179. 112 D.91-05-028, 40 CPUC 2d 159, 179. 113 D.93-02-018, 48 CPUC 2d 162. 114 The service area of GTEWC is not subject to local exchange competition pursuant to the rural exemption in the Telecommunications Act. 115 Pub. Res. Code § 21080. 116 Myers v. Board of Supervisors of Santa Clara County, 58 Cal. App. 3d 413, 421-22 (1976), citing No. Oil Inc. v. City of Los Angeles, 13 Cal. 3d 68, 74 (1974). See also D.94-06-017, 55 CPUC 2d 126, 129. 117 14 Cal. Code of Regs. § 15004. 118 Sundstrom v. County of Mendocino, 202 Cal. App. 3d 292, 308 (1988), citing Perley v. Board of Supervisors, 137 Cal. App. 3d 424, 429 (1982). See also D.97-06-020, 1997 Cal. PUC LEXIS 367, *37. 119 The application should be served on all the parties to this proceeding. 120 The Commission is considering in R.00-02-003 whether to revise its practices and policies for implementing CEQA with respect to telecommunications carriers. (R.00-02-003, OP 1) 121 D.95-10-045, 62 CPUC 2d 160, 167-68; D.94-01-041, 53 CPUC 2d 116, 119; D.90-07-030, 1990 Cal. PUC LEXIS 612, *5; D.89-07-016, 32 CPUC 2d 233, 242; D.86-03-090, 1986 Cal. PUC LEXIS 198, *84-85 and COL 16; and D.3320, 10 CRC 56, 63. 122 A.99-09-027, Exhibit A, Section 3.1. The purchase price is subject to adjustment in accordance with the terms of the Agreement. 123 A.99-09-027, Exhibit A, Schedule 8.1.21. 124 A.99-09-031, Exhibit A, Section 3.1. The purchase price is subject to adjustment in accordance with the terms of the Agreement. 125 A.99-09-031, revised Exhibit D filed on May 31, 2000. A.99-09-031, Exhibit A, Schedule 8.1.21, shows that the net book value of the GTEWC exchanges was $14.2 million as of December 31, 2000, which indicates that the gain on sale is approximately $38.4 million. 126 Del Norte County recommends that the gain on sale be distributed as follows: (i) use 25% of the gain for a one-time surcredit; (ii) use 25% of the gain for capital improvements (e.g., fiber optic cable to Brookings, Oregon, new facilities to serve the Bar-O Boys Ranch, and provision of DSL in Crescent City); (iii) use 40% of the gain to offset future rate increases; and (iv) use 10% of the gain for economic development. Because this decision finds that the gain on sale should accrue to shareholders, with certain exceptions, there is no need to consider the details of the County's proposal for how the gain should be distributed. 127 The public may also receive a substantial portion of the gain on sale via the taxes that GTE may have to pay on the gain. 128 D.94-09-080, 56 CPUC 2d 539, Conclusion of Law No. 3. 129 D.98-10-026, Finding of Fact 26. 130 D.98-10-026, OP 1.b. 131 D.89-07-016, 32 CPUC 2d 233, OPs 1 - 4. 132 D.93-01-025, 47 CPUC 2d 580, 599-600; and D.98-09-038, 1998 Cal. PUC LEXIS 936, *12, *13, and *19. In D.94-09-080, the Commission recognized that the scope of D.89-07-016 included the sale of telephone exchanges by a utility operating under rate-of-return regulation. (56 CPUC 2d 539, 545-46) 133 The Commission has repeatedly relied on the precedent established by D.89-07-016 et seq., to allocate to shareholders the entire gain from the sale of utility distribution systems. See, for example, D.00-07-011, D.00-02-022, D.99-06-086, D.99-06-015, D.99-03-047, D.99-03-033, D.98-09-038, D.98-07-081, D.98-07-069, D.98-07-067, D.98-03-029, D.98-03-024, D.98-02-026, D.97-06-030, D.95-12-048, D.93-09-015, D.90-12-076, D.90-12-068, D.90-10-018, D.90-10-017, D.90-08-054, and D.90-06-073.

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