PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA
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ENERGY DIVISION RESOLUTION G-3310
MAY 3, 2001
Resolution G-3310. Southern California Gas Company (SoCalGas) proposes a credit or debit card billing option. Approved as modified.
By Advice Letter 2965-G Filed on October 10, 2000.
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SUMMARY
This Resolution approves with modifications SoCalGas' request for authority to implement its Credit/Debit card payment option for 12 months. At the end of 12 months SoCalGas may file for approval to continue the credit/debit card payment option and submit a report presenting any problems or complaints resulting from its credit/debit card payment option, the number of billing disputes, the amount of time required to resolve each dispute, the percentage of losses due to chargebacks, and the percentage of losses due to fraud.
