COM/MP1/lil Date of Issuance 8/4/2010
Decision 10-07-024 July 29, 2010
BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA
Order Instituting Rulemaking to Establish Rules Governing the Transfer of Customers from Competitive Local Carriers Exiting the Local Telecommunications Market. |
Rulemaking 03-06-020 (Filed June 19, 2003) |
DECISION ADOPTING GUIDELINES FOR COMPETITIVE LOCAL EXCHANGE CARRIERS (CLEC) INVOLUNTARY EXITS AND PRINCIPLES AND
PROCEDURES FOR CLEC END-USER MIGRATIONS AND
MODIFYING THE MASS MIGRATION GUIDELINES
1. Summary
This decision adopts guidelines and principles for customer migrations and revises the previously adopted Mass Migration Guidelines. Involuntary Exit Guidelines for Competitive Local Exchange Carrier involuntary exits from the Local Exchange Service market (applicable to wholesale provider disconnection of service for failure to pay) are adopted. This decision does not adopt a Default Carrier requirement comparable to that adopted in Decision 06-10-021's Mass Migration Guidelines (applicable to Competitive Local Exchange Carrier voluntary exits from the local exchange service market) for involuntary exits. To avoid inconsistent requirements, this decision defers consideration of Incumbent Local Exchange Carrier voluntary exit guidelines (applicable to exits from the local exchange service market) until the reverse auction process contemplated in Rulemaking 06-06-028 is resolved. This decision adopts Principles and Procedures for Competitive Local Exchange Carrier-to-Competitive Local Exchange Carrier/Incumbent Local Exchange Carrier End-User Migrations. These principles and procedures are intended to ensure that end-user customers can exercise their right to migrate from one local service provider to another local service provider without encountering undue delay or burdensome procedures. Those principles and procedures do not include specific carrier-to-carrier intervals based on an end-user's request to change carriers. Finally, this decision modifies procedures contained in the Mass Migration Guidelines to clarify the process and make it more efficient for the assigned Administrative Law Judge and Commission staff to resolve problems with the underlying application and filed Exit Plan.
