ALJ/JAR/jt2 Date of Issuance 3/14/2008
Decision 08-03-015 March 13, 2008
BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA
Utility Consumers' Action Network (UCAN), Complainant, vs. MCI Communication Services, Inc., dba WorldCom LLC (U5378C) and related entities collectively "MCI," Defendants. |
Case 06-10-023 (Filed October 13, 2006) |
Summary
Utility Consumers' Action Network (UCAN) and MCI Communication Services, Inc. (MCI) (collectively, the Parties) have jointly moved for the adoption of an uncontested Settlement Agreement in this complaint proceeding involving a computer billing error on the part of MCI that affected 1,890 California customers from June 2006 to October 2006, and some associated issues. Under the settlement agreement, MCI agreed to implement procedures designed to prevent similar errors from occurring again. MCI has fully compensated all the affected customers for any billing errors they experienced. The Commission adopts the settlement, the full text of which is set forth in Appendix A, as resolving all issues in the complaint, and closes the proceeding.
