The Commission's Public Advisor's Office received approximately twenty comments on this application by the way of letters and electronic mail from the general public. Each of these customers opposed Pacific Bell's request to raise the rates of its Centrex services up to a maximum of 100%. Several of these customers also opposed any re-categorization of Centrex services from Category II to Category III. These complaint letters and copies of electronic mail messages were placed in the correspondence file of this consolidated proceeding.