II. MAINTENANCE PERSONNEL RESOURCES

A. Maintenance Personnel Knowledge and Skills

1. Performance Standard

Maintenance personnel are trained and qualified to possess and apply the knowledge and skills needed to perform maintenance activities that support safe and reliable plant operation.

2. Assessment Guidelines

A. Maintenance personnel capabilities and aptitude meet established entry criteria for their assigned positions.

B. Maintenance personnel possess job-related knowledge and skills

C. On-the-job training and evaluation criteria are identified, completed, and documented before personnel are assigned to perform tasks independently.

D. Continuing training is implemented to maintain and enhance knowledge and skills and to address areas such as plant equipment and procedure changes, infrequently used and difficult skills and lessons learned from operating experience.

E. Training and evaluation methods and standards are sufficient to verify trainee and contractor competence for assigned functions.

F. Initial and continuing training, including programs to develop and maintain managerial skills, are effectively implemented.

G. Contract maintenance technicians and other non-plant maintenance personnel possess knowledge and skills equivalent to those of station maintenance personnel for their assigned functions and are task-qualified prior to independent work assignment.

H. Facilities, equipment, and tools are provided and maintained to effectively support training activities.

B. Training Support

1. Performance Standard

A systematic approach to training is used to achieve, improve, and maintain a high level of personnel knowledge, skill, and performance.

2. Assessment Guidelines

A. Managers are responsible and accountable for the training and qualification of personnel assigned to their work groups.

B. Training administrative controls address the following requirements, as appropriate:

1. Training program content

2. Management of training

3. Qualification of training staff

4. Analysis, design, and development of training

5. Classroom training

6. In-plant and laboratory training

7. Simulator training

8. Evaluation of training effectiveness

C. Training is used to improve personnel performance.

D. Management expectations and standards are reinforced during training.

E. A systematic process is used to develop needed training.

F. Training management supports the line organization by maintaining an awareness of current industry training issues, identifying similar precursor conditions, and initiating proactive corrective actions.

G. Periodic reviews of applied fundamentals are integrated into continuing training.

H. A systematic assessment process is used to determine training needs for managers, including leadership, management, technical, administrative, and decision-making skills.

I. Workers from off site, such as contractors or workers from other facilities are appropriately trained and task-qualified before they work independently.

J. General employee training provides plant personnel, contractors, and visitors with a basic understanding of employee responsibilities and safe work practices and with the knowledge and practical abilities necessary to effectively implement their work.