The draft decision of the ALJ in this matter was mailed to the parties in accordance with Pub. Util. Code § 311(g)(1) and Rule 77.7 of the Rules of Practice and Procedure. Comments were filed on February 25, 2004 and reply comments were filed on March 1, 2004. The ALJ made minor changes to this order to clarify her ruling requiring SBC California to include final customer notices in customer bills issued during the normal billing cycle.