BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA

Investigation on the Commission's own motion into the operations and practices of Vycera Communications, Inc. (U-5477) and its officers and primary shareholders, Derek M. Gietzen and Thalia R. Gietzen, to determine whether respondents have violated the laws, rules and regulations governing the manner in which California consumers are switched from one telephone carrier to another and billed for telephone products or services.

FILED PUBLIC UTILITIES COMMISSION JULY 8, 2004 SAN FRANCISCO I.04-07-005

ORDER INSTITUTING INVESTIGATION INTO THE OPERATIONS OF VYCERA COMMUNICATIONS INC.