9. Customer List and Customer Service Records (CSR)

At least 60 days prior to the projected cut-off date, the exiting CLEC must submit its customer list to the Commission. Carriers' submission of customer lists and staff use of, or disclosure of customer list information are subject to applicable laws and regulations relating to public disclosure of records, confidential trade secret status, and privacy protections. On December 3, 2007, Applicant submitted its customer list to the CD.¹⁴ Applicant submitted its customer list more than the required 60 days prior to the projected cut-off date. Moreover, Applicant noted that it expects the customer list to decrease between now and the proposed February 21, 2008 date for the commencement of the discontinuance. Consequently, it intends to periodically update the customer list going forward. Periodic updating of the customer list is acceptable; therefore, Applicant shall update the customer list at least twice before the projected cut-off date and submit the updated lists to CD.

Exiting CLECs must also have available the CSR data elements specified in the Guidelines that are needed to enable any carrier to migrate the exiting CLEC's customers seamlessly. Applicant states that it keeps all of the required data in its records, and that this information will be made available to other carriers that a customer may choose. Thus, Applicant has satisfied our requirement to have available the CSR data elements needed to enable any carrier to migrate Applicant's customers seamlessly.

¹⁴ The customer lists were provided directly to the CD pursuant to General Order (GO) 66-C, which prohibits disclosure of records and information of a confidential nature furnished to, or obtained by the Commission. Pub. Util. Code § 583 prohibits the CD from disclosing such information.