Word Document PDF Document

California Public Utilities Commission
505 Van Ness Ave., San Francisco

_________________________________________________________________________________

FOR IMMEDIATE RELEASE PRESS RELEASE

Media Contact: Terrie Prosper, 415.703.1366, news@cpuc.ca.gov

CPUC INVESTIGATIONS RESULT IN ENFORCEMENT ACTIONS
AND FINES IMPOSED ON VARIOUS MOVING COMPANIES
IN FIRST QUARTER 2011

SAN FRANCISCO, April 26, 2011 - The California Public Utilities Commission (CPUC), in its ongoing commitment to consumer protection, has recently taken a number of actions to protect consumers from moving companies operating illegally in the first quarter of 2011.

CPUC staff took the following enforcement actions against moving companies for violations of the Public Utilities Code and CPUC rules and regulations, including Maximum Rate Tariff 4 (MAX 4), which contains maximum rates that carriers must observe as well as rules and regulations governing intrastate moves.

Administrative Citation

Two companies were cited and fined (totaling $4,000) for one or more of the violations listed below.

Companies cited:

Phone Disconnect

In its ongoing efforts to clamp down on illegal moving companies, the CPUC had telephone service shut off to three moving companies operating in California without a household goods permit. These companies continue to advertise and engage in transporting used household goods, notwithstanding CPUC staff directives to immediately cease and desist unlawful acts and to obtain a household goods permit.

1. Jarvis Price Cox dba Keep It Moving Movers, Sacramento (Unlicensed). The company advertised and offered household goods moving services on the Internet. The advertisements listed three phone numbers, two of which were still active. Notwithstanding CPUC staff Cease and Desist letters and verbal communication directing the company to immediately cease all unlawful advertisements and operations, the company continued to violate the law. On January 26, 2011, CPUC staff obtained a Finding of Probable Cause signed by a Sacramento County Superior Court Judge ordering disconnection of telephone service to the two phone numbers advertised and used by the company to violate criminal laws in California.

2. David C. Nguyen and Bruce Nguyen dba AnyTime Movers, SOS Movers and Moving Soldiers, San Jose (Unlicensed). The company advertised and offered moving services on the Internet.  The advertisements listed one phone number.  Notwithstanding CPUC staff Cease and Desist letters and verbal communication directing the company to immediately cease all unlawful advertisements and operations, the company continued to violate the law. On February 14, 2011, CPUC staff obtained a Finding of Probable Cause signed by a Santa Clara County Superior Court Judge ordering the disconnection of telephone service to the phone number advertised and used by the company to violate criminal laws in California.

3. Jay Miller dba Flat Rate Moving Company, Oakland (Unlicensed). The company advertised and offered moving services on the Internet.  The advertisements listed one phone number.  Notwithstanding CPUC staff Cease and Desist letters directing the company to immediately cease all unlawful advertisements and operations, the company continued to violate the law. On February 10, 2011, CPUC staff obtained a Finding of Probable Cause signed by a Santa Clara County Superior Court Judge ordering disconnection of telephone service to the phone number advertised and used by the company to violate criminal laws in California.

Criminal Filings

CPUC staff investigations of unlicensed operations resulted in two moving companies being charged criminally for violating the CPUC's rules and regulations. Listed below is an update on criminal cases filed:

Official Notice

Three companies were issued Official Notice for advertising without a permit:

Cease and Desist Notice

Thirteen companies were issued Cease and Desist notices for operating and advertising without a valid permit (unlicensed or denied):

Joint Operation

Special Task Force on Moving Companies - The CPUC received numerous consumer complaints against unlicensed and licensed moving companies (based in Santa Clara County) that offer low prices over the Internet, but subsequently increase the charges using various scams, including fraudulently "reweighing" goods and using extra packaging materials that are billed at exorbitant rates. The movers then hold the customers' goods hostage until those consumers pay the inflated charges. As a result of these complaints, CPUC staff approached the Santa Clara County District Attorney's office asking for their assistance in pursuing criminal charges against these companies. Coincidentally, the District Attorney's Consumer Protection Section also received numerous consumer complaints with similar allegations. In late 2009, a special task force was formed consisting of the Santa Clara County District Attorney's Office and its Bureau of Investigation, the CPUC, Federal Bureau of Investigation, the U.S. Department of Transportation, Santa Clara County's Department of Weights and Measures, the San Jose Police Department, the District Attorney's Offices of Monterey and Alameda Counties, and the U.S. Department of Homeland Security, Immigrations and Customs Enforcement. CPUC staff assisted with identifying five illegally operating companies, providing copies of consumer complaints filed with the CPUC, providing our analyses of complaints, tracking the whereabouts and movements of these companies and their principals, and acting as subject-matter experts. After a year-long investigation, including sting operations, the task force executed search warrants at the premises of three moving companies (ASAP Relocation, MTF Relocation, and Atlas Van Lines/BGT). Four CPUC staff participated in the execution of the search warrants and acted as subject-matter experts and interviewers. Eight arrest warrants were issued for individuals' role in theft-related offenses in connection with the investigation (Wayne Allen, Eran Bar, Roni Hayon, Melissa Jiminez, and Adalinda Reyna-Mendoza). The District Attorney's office has already filed felony complaints against 10 individuals (Roni Hayon, Adalinda Reyna-Mendoza, Wayne Allen, Edan Elbaz, Melissa Giisselle Jimenez, Eran Bar, Ruben Salas, Oren Avitan, Yehuda Avitan, and Rodney Cameron Duque). A federal unlawful flight to avoid prosecution warrant was issued against one moving company owner.

For more information on the CPUC, please visit www.cpuc.ca.gov.

###

Top Of Page