Data Request 8.a

UCAN's Request: Please identify the number of employee absences of Customer Service Representatives (CSRs) due to stress, distress or any and all other forms of employee fatigue during the time frame in which DSL has been offered by Pacific Bell.

Ruling: Pacific must respond, but may narrow its response to only DSL-related information. Absences which Pacific knows or has reason to suspect were due in some part to DSL-related stress, etc., are to be considered DSL-related and must be included in the response.