PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA

ENERGY DIVISION EVALUATES & RECOMMENDS IMPROVEMENTS

TO THE LOW-INCOME ENERGY EFFICIENCY PROGRAMS

Sarv Randhawa

ENERGY DIVISION

California Public Utilities Commission

505 Van Ness Avenue

San Francisco, Ca. 94102

Dated: September 2, 2003

TABLE OF CONTENTS

I. SUMMARY OF STAFF FINDINGS..................................3

II. RECOMMENDATIONS ................................................5

III. DISCUSSION ..............................................................7

IV. SITE VISIT SUMMARY................................................8