SITES VISIT SUMMARY
SITES: The site visits were conducted on two consecutive days on September 26 and 27, 2002.
1. Maywood, Ca. (SCG / SCE)
2. Downey, Ca. (SCG / SCE)
3. San Diego, Ca. (SDG&E)
4. San Diego, Ca. (SDG&E)
DESCRIPTION:
1. This house was approximately 1200 sq.ft. Stucco house. Both inside and outside appeared to be well kept. A single mother with 3 childern occupies the house and qualifies under the current LIEE program. The attic of the house is not insulated and old Knob and Tube wiring crisscrosses the attic. A wall-gas furnace heats the home and the water heater is outside the house in a very small closet. The front door and the back door were hollow core and there was no weather-stripping to prevent air infiltration into the house. The water faucets were not fitted with aerators. The Maravilla Foundation is the prime contractor to Southern California Gas Company and Southern California Edison Company for installing the weatherization and energy efficiency measures. The contractor installed two solid core doors, two weather-stripping kits, caulked two doors, and installed two water faucet aerators and two electrical switch gaskets. An insulating water heater blanket could not be installed in the outside water closet due to lack of adequate space. The refrigerator was less than ten years old and was not replaced. The overall installation of the measures appeared to be satisfactory and in conformance with the weatherization standards. The weatherization installation standard requires that in the case of knob-and-tube wiring, insulation which encapsulates knob and tube wiring shall not be installed when prohibited by local code. Also, attics with knob-and-tube wiring shall not be insulated unless the wiring has been surveyed by an electrical contractor and certified by a C-10 electrical contractor licensed by the State of California. It appears to me that a resident under LIEE program would not have the economic means to hire an independent electrical contractor and as a result would loose potential gains to be achieved in energy efficiency through attic insulation.
2. This was approximately 1150 sq. ft. Stucco house occupied by a family that was renting this house. Both the inside and outside were well kept. The house was conventionally wired. The attic was not insulated. The contractor (Maravilla Foundation) assessed the house and required weatherization measures that included loose fill R-19 insulation in the attic, two doors one front and one back, one refrigerator replacement, two door weather-stripping kits, two water faucet aerators, two electrical switch gaskets. The loose fill insulation was blown in and the overall installation of all the measures looked satisfactory and in conformance with the installation standards. The existing water heater was new and did not require any insulation blankets.
3. Site 3 was undergoing NGAT testing in addition to the installation of LIEE measures. A senior lady in her 80's occupies site 3 and the house looked well kept. The contractor RHA (Richard Heath and Associates) identified the following measures: two weather-stripping, one caulking, one water heater blanket, one low flow showerhead, ten ft. of water heater pipe wrap, twenty five electrical outlet gaskets, two faucet aerators. The refrigerator was fairly new and was not replaced. The house was cooled with an air-conditioning unit. The attic was approximately 900 sq.ft. and already had R-17 insulation. The overall installation of the measures installed looked satisfactory and in conformance with the installation standards. NGAT measurements were recorded properly on the study forms. All gas appliances were functioning properly and readings were within the safe operating limits.
4. Site 4 was also undergoing NGAT testing in addition to the installation of weatherization measures. The occupant of this house is an older lady in her 80's. The house looked well kept inside and outside. RHA identified the following measures: two weather-stripping kits, one caulking, one water heater blanket, ten ft of water heater pipe wrap, twenty five electrical outlet gaskets, and two water aerators. The house had existing R-19 insulation. The refrigerator was fairly new and did not need replacement. An air conditioning unit cooled the house. The old gas burning space wall-heater appeared be in-adequate and in- efficient for the house. All gas appliances were operating properly and safely after some adjustments by RHA technician. All NGAT measurements seemed properly recorded on the study forms. The overall installation of the measures installed looked satisfactory. It appears that the replacement of existing wall heater could add to the comfort and safety of the homeowner as well as bring about some savings to the owner with the installation of a high efficiency gas heater. Current standards permit repair or replacement only if furnace is malfunctioning.
SITES: The site visits were conducted in September and October 8th and 9th, 2002.
1. Corning, Ca. (PG&E)
2. Corning, Ca. (PG&E)
3. Chico, Ca. (PG&E)
4. Yuba City, Ca. (PG&E)
5. Yuba City, Ca. (PG&E)
6. Vallejo, Ca. (PG&E)
DESCRIPTION:
1. This house was a small wood frame ranch style home approximately 1500 sq.ft. Both inside and outside appeared to be fairly well kept given the age of the occupants. An older Spanish-speaking couple in their early eighties occupies the house and qualifies under the current LIEE program. PG&E had a Spanish-speaking inspector accompanying us. The house once had a flat roof that has been converted to a pitched roof with a small attic. A wall-gas furnace heats the home and the gas water heater is inside the house in an enclosed porch next to the kitchen. RHA (Richard Heath and Associates) is the prime contractor for NGAT and Western Insulation is the prime contractor for installing the weatherization measures. The water heater area had a high concentration of leaking natural gas that was identified by RHA and was due to leaking shut-off valve to the heater. A new shut-off valve was installed to rectify the problem. The contractor installed the following measures: ninety feet of caulking, three doors weather stripping, one Evaporative Cooler cover, three wall repairs, six Foam wall patches, one CVA register, fifteen utility gaskets, one faucet aerator, one shower head, two CFL's, and 765 sq. ft. of attic insulation. An insulating water heater blanket was not needed because the existing water heater was already an energy efficient unit and was fairly new. The homeowner applied for but did not qualify to receive a new refrigerator because the existing refrigerator was not older than ten years. RHA tested all gas appliances and took measurements for NGAT Survey and recorded them properly in the forms. The stove oven reading of CO was reduced from 48 ppm to 18 ppm after adjustment of the burner and was thus in the acceptable limits. All gas systems seemed to be functioning properly. All CO and natural gas measurements were within the acceptable levels. Since the water heater was within the enclosed porch of the living space and it did not meet the CVA requirements, a new register was installed in the ceiling in accordance with the standards. RHA tested for the whole house infiltration level before and after the installation of the weatherization measures. There was a considerable reduction in the infiltration from 3350 cfm to 2100 cfm. The overall installation of the measures appeared to be satisfactory.
2. This house was also a small wood frame ranch style home approximately 1500 sq.ft. Both inside and outside appeared to be fairly well kept. An older English speaking couple in their early seventies occupies the house and qualifies under the current LIEE program. RHA (Richard Heath and Associates) is the prime contractor for NGAT and the Western Insulation is the prime contractor for installing the weatherization measures. There were no gas leaks identified in this house. The contractor installed the following measures: approximately 50 feet of caulking, three door weather stripping, one attic access hatch weather stripping, two wall repair patches, eighteen utility gaskets, three faucet aerators, one evaporative cooler cover, one furnace filter, and four CFLs were installed. An insulating water heater blanket was not needed because the existing water heater was already an energy efficient unit and was fairly new. The homeowner applied for but did not qualify to receive a new refrigerator because the existing refrigerator was not older than ten years. RHA tested all gas appliances and took measurements for NGAT Survey and recorded properly in the required study forms. All gas systems seemed to be functioning properly. All measurements were within the acceptable levels. RHA discovered that there was considerable infiltration through an approximately two-inch opening in the air conditioning box located outside the house. For the whole house infiltration measurement, hole was plugged with tape and infiltration was measured. There was a considerable reduction in the infiltration from 2610 cfm to 2475 cfm. The overall installation of the measures appeared to be satisfactory. It is recommended that a thorough inspection of heating and cooling system ducts be conducted for leaks prior to conducting any system tests.
3. This house in Chico was a single-family wood-frame house rented to a disabled single English-speaking mother in her fifties with two children. This house was not under NGAT program and standard measures were installed. The following measures were installed: one attic access hatch weather stripping; eight caulking; four CFL's; two CVA vents; three door weather-stripping; two faucet aerators; one furnace filter; one shower head; three utility gaskets; nine window sashes; and one Evaporative Cooler cover. The installation of the following measures failed the inspection: attic access weather stripping; caulking; CFL's and utility gaskets. The CVA vents requirements were not met and as a result it was noted as a hazardous failure. The utility gaskets were not installed and the CFL's were not provided. The CVA required hundred sq.in. of vent space instead of the seventy-eight inches installed. The refrigerator was relatively new and was not replaced. The Energy Partners installed the weatherization measures, and PG&E inspected the post-installation. The overall installation of the measures installed was unsatisfactory. PG&E will request the contractor to complete the deficiencies to their satisfaction. Since PG&E inspects only twenty percent of the sites, it is recommended that the number of inspections of sites be increased considerably and PG&E's training of the installers is more thorough and comprehensive.
4. This site was a townhouse in a housing complex in Yuba City. The complex is owned and operated by Sutter County as housing for migrant workers. This townhouse was not under NGAT program and standard measures were installed. A Spanish speaking family lived in this unit. The following measures were installed: one attic access hatch weather stripping; thirty two linear feet of caulking; five CFL's; one CVA vent; two door weather-stripping; one faucet aerator; one furnace filter; one shower head; one door threshold; and twenty utility gaskets. The refrigerator was fairly new and was not replaced. A wall- mounted unit cooled the house. This was a post-installation inspection. The water heater was located in a small closet on the upper floor. The upper vent to the closet water heater was totally blocked and was not cleaned thus creating a hazardous condition. The PG&E inspector noted this as a failure. In addition, the door weather strippings, caulking around the pipe, threshold installation and the installation of utility gaskets all failed inspection and were also noted as hazardous failures. The furnace filter was installed backwards and failed the inspection. I recommend that the training for weatherization measure installers should be more thorough and the inspection frequency by PG&E should be increased.
5. This site was in the same complex as number four above. This townhouse was also not under NGAT program and standard measures were installed. A Punjabi speaking family lived in this unit. The refrigerator was not older than ten years and was not replaced. A wall mounted air conditioning unit cooled the house. The following measures were installed by the Energy Partners: one kitchen sink drain line caulking, five CFL's, two door weather-strippings, two faucet aerators, one furnace filter, one shower head, and twenty utility gaskets. A post-installation inspection was also performed on this unit. On inspection, the kitchen drain line fell through and was declared as caulking failure. The door weather strippings and threshold installations were also noted as failed measures. PG&E will notify the Energy Partners to correct the failures. PG&E also checked all gas appliances for operation and noted that the oven was operating at 198 PPM. After adjustments to the gas burners in the oven, the CO level was reduced to 95 PPM and was approved for operation. After adjustments, there were no hazardous failures noted at this site. Given the number of failures in the installation of weatherization measures installed by contractors, it is recommended that PG&E inspection program level be increased and thorough training of the installers be undertaken.
6. This house was a two story wood frame of approximately 1000 sq. ft. area. An older woman in her late 70's and her granddaughter occupy the house. This house was not well taken care of. The house was undergoing the NGAT survey. The parties involved in the installation of measures and testing were PG&E, Richard Heath and Associates (RHA) and the Energy Partners. The weatherization measures installed were: door and weather-stripping installation, low flow showerhead installation, faucet aerator installation, window caulking and CVA vent installation. The NGAT survey revealed that the gas-stove vent was not operational. All gas appliances were tested for proper operation and were adjusted to reduce the CO readings to acceptable levels for safety. However, there is a concern that if for some reason in the winter time the gas heater of the house becomes inoperable, there is the possibility that the owner who is an older person, might turn the stove on to heat the house thus creating a dangerous situation because of combustion air requirements.
SITES: The site visits were conducted on two consecutive days on October 22nd and 23rd, 2002.
1. San Diego, Ca. (SDG&E)
2. El Cajon, Ca. (SDG&E)
3. El Cajon, Ca. (SDG&E)
4. San Ysidro, Ca. (SDG&E)
DESCRIPTION:
1. This house is a single story with four bedrooms and two baths wood-frame structure with outside Stucco walls and is approximately 1300 sq.ft. A middle- aged single mother occupies the house with her child and qualifies under the current LIEE program. The house is undergoing a basic NGAT survey exclusive of data logger and CO alarm installation. The house is heated by one floor furnace and one wall furnace. Both of these furnace heaters are controlled from a single thermostat. The wood-burning fireplace had no damper and no gas supply and was only ornamental and was not vented. RHA (Richard Heath and Associates) is the prime contractor for NGAT and MAAC (Metropolitan Area Advisory Committee) is the prime contractor for installing the weatherization measures. In its Initial Client Interviews, RHA was informed that there was gas odor present in the house. RHA technician opened up both of the furnaces and discovered that the old floor-furnace had a completely rusted exhaust hood. RHA ordered a new exhaust hood manufactured and will continue with its NGAT study after the installation of the exhaust hood and adjustment of the floor furnace. RHA also cleaned and adjusted the wall furnace heater prior to testing. RHA also discovered that the stove vent was partially blocked but the stove was still operable and safety was not compromised. The water heater for this house was located outside the house and was fairly new with an R-value of 19 and did not require an insulating water heater blanket. This house is wired with knob and tube wiring and cannot be insulated because of the city of San Diego building code requirements. The value of the existing insulation in the attic is R-8. The contractor installed the following measures: twenty ft. of caulking, one new door and weather stripping, two broken window glasses were replaced, six utility gaskets, three faucet aerators, and two shower heads. The existing refrigerator was not older than ten years and did not need replacement. RHA tested all gas appliances and took measurements for the NGAT Survey and recorded them properly in the study forms. All gas systems seemed to be functioning properly and the CO levels recorded were within the acceptable limits. The overall installation of the measures appeared to be satisfactory and in conformance with the statewide installation standards and the NGAT protocol.
2. This house in El Cajon was a small cinder-block home approximately 1000 sq.ft. Both inside and outside did not appear to be well kept. A middle-aged Spanish-speaking renter occupies the house and qualifies under the current LIEE program. A post-installation inspection of the site was performed. Western Insulation is the prime contractor for installing the measures. The contractor installed the following measures: thirty-two feet of caulking, two solid core new doors and two door weather strippings, four CFL's, two new door locks, one shower head, one faucet aerator, one door threshold. The installation of insulating water heater blanket was not feasible because of the space limitation around the water heater. The 576 sq.ft. of attic space of this house is insulated with an R-value of 7. The ceiling of the house is supported by a thin plywood material and thus might not be able to support an additional weight of the new insulation if installed. Thus the house was not provided with new insulation. The homeowner applied for and received a new refrigerator replacing an older inefficient unit. The gas stove was not vented. All gas systems seemed to be functioning properly. The renter complained that the contractor had missed his appointments three or four times and was creating a hardship for him because he is employed and can't afford to be at home all the time. This was brought to SDG&E's attention and the IOU will look into the matter.
3. This house in El Cajon was a single-family wood-frame house owned by an older woman in her mid 70's. This house was not under the NGAT program and standard measures were installed. The following measures were installed: two new solid-core doors with weather stripping and locks, two door shoes, ten-feet of caulking, two CFL's, one water heater insulating blanket and six outlet gaskets. The customer refused installation of new water aerators. The house attic-space is unfeasible to insulate because of low clearance. The existing insulation value in this 720 sq.ft. attic space is R-15. A post-installation inspection was performed by SDG&E. The overall installation of the measures was satisfactory and the owner of the house was very satisfied.
4. This site was a relatively new three bedrooms and two bathrooms townhouse with tiled roof in a housing complex in San Ysidro. The house was only two years old. This townhouse was not under NGAT program and standard measures were installed. A Spanish speaking older woman in her 70's rented this house. The following measures were installed: one set of weather stripping, three linear feet of caulking, two shower heads, nine outlet gaskets, four faucet aerators, nine outlet gaskets, and four faucet aerators. A post-installation inspection was performed by SDG&E. The SDG&E inspector noted that because the house was only two-years old, it did not require new weather stripping and therefore SDG&E shall ask the contractor to refund the cost of installation of this measure. The remaining measures were satisfactory and all the gas appliances were relatively new and in proper working order.
SITES: The site visits were conducted on four consecutive days on November 19th thru 22nd, 2002.
1. Hesperia, Ca. (SCE)
2. Seal Beach, Ca. (SCE)
3. Seal Beach, Ca. (SCE)
4. San Juan Capistrano, Ca. (SC Gas)
5. San Juan Capistrano, Ca. (SC Gas)
6. Riverside, Ca. (SC Gas)
7. Riverside, Ca. (SC Gas)
DESCRIPTION:
1. This house was a 3 bedroom, 2-bath ranch style all electric stucco house with approximately 1000 sq.ft. and is located in a high desert area with extreme temperatures. An older disabled person lived with his daughter and qualified under the current LIEE program. The attic of the house is insulated, however, the attic hatch was not insulated. The Tri State Home Improvement Co. is the contractor that installs the measures for SCE in this area. The following measures were installed: one threshold and shoe, two broken window glasses replaced, attic hatch insulated and sealed, three sliding glass doors sealed, one Evaporative Cooler installed to augment the central air conditioning unit in order to save energy and reduce the homeowner's electric bill, one electric water heater blanket and pipe wrap, all windows and doors were caulked and low flow shower heads and faucet aerators were installed. Due to dry heat with low humidity during summer months, this area is ideally suited for providing evaporative cooling systems in order to reduce energy usage and it is recommended that this measure be expanded. In addition, if retractable solar screens are provided, there could be considerable gains achieved in energy conservation. The overall installation of the measures appeared to be satisfactory and in conformance with the weatherization standards.
2. This was approximately 750 sq. ft. one bedroom and one bath wood frame all electric house located in a senior housing complex in Seal Beach in SCE territory. The owner is an elderly lady on fixed income and qualified for the LIEE program. Both inside and outside were well kept. The house was conventionally wired and there is a strip-electric heating system in the attic. The attic was insulated with R-19 insulation. The contractor (Reliability Energy Management, Inc.) installed the measures that included one electric water heater, two switch and outlet gaskets, one handheld showerhead, one water heater wrap, two water faucet aerators, one threshold and shoe, four relampings, and one hardwired fixture. The overall installation of all the measures looked satisfactory and in conformance with the statewide installation standards. A wall air-conditioner cooled this house. The ceiling strip-heating system seems to be highly inefficient and its replacement with a mini heating and cooling system could result in considerable energy savings. According to Reliability Energy Management Inc. approximately twenty percent of the housing in this very large complex has already been converted to such systems, however eighty percent of the homes still have ceiling strip-heating systems.
3. This was an approximately 850 sq.ft. one-bedroom, one-bath, wood-frame, all- electric house located in the same senior housing complex in Seal Beach in SCE territory as number 2 above. The owner is an elderly woman in her late 70's on fixed-income and qualified for the LIEE program. Both inside and outside were well kept. The house was conventionally wired and there is a strip-heating system in the attic. The contractor (Reliability Energy Management, Inc.) installed the measures that included one electric water-heater, two switch and outlet gaskets, one handheld showerhead, one aerator, one water-heater wrap, one door weather-stripping, one hard-wired fixture installed, four relampings and all doors and windows were caulked to reduce infiltration. The overall installation of all the measures looked satisfactory and in conformance with the statewide installation standards. This house had no air conditioning system. As in the item 2 above, the ceiling strip-heating system seems to be highly inefficient and its replacement with a mini heating and cooling system could save considerable energy. Approximately twenty- percent of the housing in this complex has already been converted to such systems; however, eighty-percent of the homes have a considerable potential for energy savings through such a conversion. I recommend that a study be undertaken to assess the feasibility of converting strip-heating systems to an alternative heating and cooling system and increase the energy savings.
4. Sites 4, 5 and 6 were undergoing NGAT testing in addition to the installation of measures. RHA is the prime contractor for the NGAT program and Maravilla Foundation is the prime contractor to SC Gas Company for the measures installation. A Spanish-speaking single mother with 3 childern is the owner of this approximately 1000 sq.ft. 3-bedrooms, 2-bath, two-story condominium unit in a large complex of condominiums. The water heater is located in the garage downstairs. The kitchen is equipped with a gas stove with oven and a second gas oven above with an exhaust hood with an electric fan. Both of these gas ovens recorded very high levels of CO in its pre- and post- weatherization tests. These units are approximately forty years old and RHA recommended that they be replaced. The water heater was older than ten years and was recommended by RHA to be replaced. The forced-air furnace was thermostatically controlled and was not functioning properly due to a defective transformer. The motor for the exhaust hood fan was not working and if turned on there was fire hazard due to accumulated grease and other combustibles. SC Gas Company informed the occupants that they would either repair the fan or replace it. In addition to the NGAT findings, the following measures were installed: pipe insulation; low- flow showerheads, switch/outlet gaskets and faucet aerators. The overall installation of all the measures looked satisfactory and in conformance with the statewide installation standards. The threshold and the part of the front-door jamb were very seriously eaten away by the termites and there was a possibility that there was a structural damage to the outside wall interior. Due to additional risk to the front door area no weatherization measures were installed to the front door. The owner of the house indicated that the Home Owners Association had known about this termite problem since 1999. It appeared from the inspection that the termite damage had been painted over. The homeowner indicated that they did not use the heating systems due to unfamiliarity with the technology. I recommend that an extra effort be undertaken to educate and inform non-English speaking recent immigrants and some seniors and others, about the home technologies in order to enhance their comfort and quality of life
5. This condominium is about the same size and located in the same large complex of condominiums as 4 above. The homeowner of this house is a Spanish-speaking single mom with four children. RHA is the prime contractor for the NGAT program and Maravilla Foundation is the prime contractor to SC Gas Company for the weatherization measures installation. The NGAT survey discovered the following defects; the stove oven was not operational, the kitchen exhaust hood fan was not operational, and the oven was not marked as to how to operate the oven. The range was to be repaired and if it were not possible to repair, the range would be replaced. The water heater was older than ten years and will be replaced. The exhaust hood motor will be replaced. There was termite damage to the doorjamb and the threshold, which the homeowner would have to request the Home Owners Association to correct prior to any weatherization measures installation. In addition to the NGAT measures the conventional weatherization measures included low flow showerheads, switch/outlet gaskets, and faucet aerators. The infiltration measures were not installed due to termite damage and the possibility that the damage was extensive and could involve structural outside walls. This homeowner also did not know how to use the thermostatically controlled forced-air heating unit due to her unfamiliarity with the home heating controls and technology.
6. The occupant of this house is a renter living with six other family members. This is an approximately 500 sq.ft. two bedrooms and one bath wood-frame stucco house with an adjacent porch with water heater and laundry facilities. The house is heated with an old gas wall furnace. The gas furnace was beyond repair and needed replacement. The clothes dryer was vented inside the enclosed porch creating an unhealthy and possibly harmful situation. SC Gas Company will either repair or replace the wall heating furnace, will vent the laundry dryer to the outside through the outside wall, and provide a ceiling vent to the attic to meet the combustion vent air requirements. The water heater located inside the enclosed porch had insufficient combustion air thus adding to the problem above of the clothes dryer. RHA is the primary contractor for the NGAT and the Maravilla Foundation is the prime contractor for the installation of weatherization measures. In addition to the defects pointed out in the NGAT survey, the other weatherization measures to be installed were: door weather stripping, water heater blanket, pipe insulation, low flow shower heads, switch/outlet gaskets, one solid core door installation and faucet aerators. The electrical service to this house is provided by the Riverside Municipal Utility District and for the replacement of the old refrigerator, the customer will be referred to the Riverside Municipal Utility District. All NGAT measurements seemed properly recorded in the forms. From the appearance of this house and its existing appliances, it seemed as if the owners had let the property run down and it could have possibly created an unhealthy, and harmful condition for the tenants.
7. This site was 3-bedrooms, 2-baths house that underwent a post-installation inspection. The house is occupied by an older person with two other relatives and qualified for the LIEE program. East Los Angeles Community Union was the prime contractor for the installation of the weatherization measures. The measures installed included the following: two new doors with locks and strike plates, replacement of two broken glass windows, installation of a new forced-air heating wall-furnace, weather stripping, replacement of shower heads, and installed faucet aerators. The workmanship observed was of good quality and the homeowners seemed to be satisfied. Since this house is located in the Riverside County and the Municipal district provides the electric service, the tenant was referred to the county for refrigerator replacement.
CERTIFICATE OF SERVICE
I certify that I have by electronic, and by U.S. mail, served to the parties of record, a true copy of the original attached ASSIGNED COMMISSIONER'S RULING SEEKING COMMENTS ON THE ATTACHED REPORT ENTITLED "ENERGY DIVISION EVALUATES & RECOMMENDS IMPROVEMENTS TO THE LOW-INCOME ENERGY EFFICIENCY PROGRAMS" on all parties of record for proceedings A.02-07-001, A.02-07-002, A.02-07-003, A.02-07-004, R.01-08-027 or their attorneys of record.
Dated October 2, at San Francisco, California.
/s/ SUSIE TOY
Susie Toy
NOTICE
Parties should notify the Process Office, Public Utilities Commission, 505 Van Ness Avenue, Room 2000, San Francisco, CA 94102, of any change of address to insure that they continue to receive documents. You must indicate the proceeding number on the service list on which your name appears.
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The Commission's policy is to schedule hearings (meetings, workshops, etc.) in locations that are accessible to people with disabilities. To verify that a particular location is accessible, call: Calendar Clerk (415) 703-1203.
