Peevey Halligan Ruling Granting The Utility Reform Network Motion for Investigation into PG&E's Billing and Collection Practices

Tariff Rule 17.1

PG&E's gas and electric Rule 17.1A defines billing error and allows PG&E to adjust residential bills for undercharges due to billing error for a period of three months; for nonresidential customers adjustments may be made for a period of three years.