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BACKGROUND

(1) Instead of permitting a company to identify documents filed with the Commission as confidential, in a manner that requires the CPUC to take explicit action to release the documents, the CPUC will treat documents as public unless the company can show why the documents are subject to a CPRA exemption or other provision of law prohibiting or limiting disclosure. The CPUC will require parties seeking confidential treatment to submit sufficient information to enable the CPUC to determine whether confidential treatment is permitted and in the public's interest. If the CPUC determines that a document is confidential, the CPUC must be able to demonstrate that the public's interests are served by maintaining the confidentiality of the document.

(2) The CPUC will disclose records of completed safety-related investigations on a routine basis, as opposed to requiring a vote of the Commission or an Administrative Law Judge Ruling, so that the CPUC can speed up its responses to records requests and discovery. The CPUC will create a list of safety-related reports that will automatically be disclosed to the public and posted on the CPUC's internet site, after appropriate redactions, upon the conclusion of the CPUC's investigation of the safety-related incident.

(3) A comprehensive online index will be created that describes the records maintained by the CPUC, and explains whether, and how, they may be located.

(4) An online database will be created that includes requests received by the CPUC to treat documents as confidential and the CPUC's decision on the requests.

(5) The CPUC will create an online safety portal that will augment and house the safety-related records and information the CPUC provides. The portal will describe the CPUC's safety jurisdiction and inspection, investigation, and enforcement activities; and provide access to a wide range of safety-related records received or generated by the CPUC.

CONCLUSIONS OF LAW

ORDER

This General Order does not require CPUC divisions to respond to requests for confidential treatment in every situation, or to respond within a specified time period. However, the receipt by the CPUC of a records request, subpoena for records, or other discovery request, will trigger a need for the CPUC to respond to the records request or discovery process within the time periods applicable to such requests or discovery. For this reason, our divisions are encouraged to review and respond to requests for confidential treatment as soon as practical.

Initial responses to requests for confidential treatment may be based on the model forms in the Appendix to this General Order.

ATTACHMENT 3

CPUC Improves Public Access to Documents

April 2012

The California Public Utilities Commission (CPUC) has improved and streamlined the process for the public to access documents received or generated by the CPUC.

The CPUC's regulations for public access to CPUC records, as outlined in General Order 66-C and in the California Public Records Act, were outdated and cumbersome, and often delayed rather than facilitated access to records.

By taking a fresh look at outdated laws that impede the CPUC's ability to share documents with the public it serves, the CPUC will provide the public with more immediate access to documents. In addition, by updating the CPUC's regulations governing public access to CPUC records; establishing procedures for more uniform processing of records requests and requests for confidential treatment of documents provided to the CPUC; and improving access to records on the CPUC's website, the CPUC can substantially streamline public access to records and information.

Improving Access to Documents

Improvements to the public records process include:

Automatically Disclosing Documents

The safety related reports the CPUC intends to disclose to the public and post its website on a routine basis without requiring a vote of the CPUC, as was previously required, include:

Accessing Documents

The CPUC's Public Records Office responds to public records requests. Contact the Public Records Coordinator at:
CPUC Public Records Office
Legal Division
505 Van Ness Ave., San Francisco, CA 94102
Fax: 415-703-2262

The CPUC encourages, but does not require, requests for records to be made in writing. When requests are made orally, the CPUC may confirm the request in writing to ensure we have correctly understood your request and to expedite your request.

In order to help the CPUC provide records promptly, requesters should provide specific information about the records they seek. When a record cannot be identified by name, the requester should attempt to be as specific as possible in describing the record, based on its content. When a request is not sufficiently specific, CPUC staff will help the requester to identify the information, describe how the records are maintained and their physical location, and provide suggestions on how to overcome any practical barriers to disclosure.

When a copy of a record is requested the CPUC will, within 10 days of receipt of the request, provide the document or inform the requester of the status of the request.

The CPUC must set fees to be charged for making and furnishing copies of documents if a hard-copy is requested or is the only form of the document. The fees set by the CPUC are: 1)$.10 per page for standard copies; 2) $1 per page for color copies; 3) Actual costs for reproducing oversize documents and documents requiring special processing; 4) Actual postage charges; and, 5) Actual costs, if any, for retrieval and return of records held off-site in archives (currently, $7 per box). Reasonable clerical charges may be imposed if making copies requires special processing; e.g., extensive or complex records or data compilation, redaction, programming, or certification. Such charges will be billed at a rate of $24 per hour per person, or $6 per quarter hour.

1 Cal. Const. Article I, § 3(b)(1): "The people have the right of access to information concerning the conduct of the people's business, and, therefore, the meetings of public bodies and the writings of public officials and agencies shall be open to public scrutiny."

2 Cal. Const. Article I, § 3(b)(2).

3 Cal. Gov't. Code § 6250: "In enacting this chapter, the Legislature, mindful of the right of individuals to privacy, finds and declares that access to information concerning the conduct of the people's business is a fundamental and necessary right of every person in this state."

4 Cal. Gov't. Code § 6255(a): "The agency shall justify withholding any record by demonstrating that the record in question is exempt under express provisions of this chapter or that on the facts of the particular case the public interest served by not disclosing the record clearly outweighs the public interest served by disclosure of the record."

5 See, e.g., American Civil Liberties Union of Northern California v. Superior Court (ACLU) (2011) 202 Cal. App. 4th 55, 67; and Times Mirror Co. v. Superior Court (1991) 53 Cal.3d 1325.

6 See, e.g., ACLU, supra, 202 Cal. App. 4th at 86, fn. 17; Cal. Gov't. Code § 6253(e); Black Panthers v. Kehoe (1974) 42 Cal. App. 3d 645, 656; Re San Diego Gas & Electric Company (SDG&E) (1993) 49 Cal.P.U.C.2d 241, 242.

7 Cal. Gov't. Code § 6253.4.

8 Cal. Pub. Util. Code §§ 1903, 3709.

9 General Order 66-C §§ 4. and 4.2 refer to the "Secretary" of the Commission, rather than to the "Executive Director," and § 3.3 refer to "Examiners," rather than to "Administrative Law Judges."

10 Compare General Order 66-C §§ 2.2 - 2.8 to Cal. Gov't. Code §§ 6254(a), (c), (g), (k) and (l).

11 Cal. Pub. Util. Code § 583 states: "No information furnished to the commission by a public utility ... except those matters specifically required to be open to public inspection by this part, shall be open to public inspection or made public except on order of the commission, or by the commission or a commissioner in the course of a hearing or proceeding. Any present or former officer or employee of the commission who divulges any such information is guilty of a misdemeanor."

12 Cal. Pub. Util. Code § 5228 similarly makes it a misdemeanor for Commission employees to divulge: "any fact or information which comes to his knowledge during the course of the examination of the accounts, records, or memoranda of household goods carriers, except as he is authorized or directed by the commission or a court of competent jurisdiction or judge thereof."

13 Disclosure of the records of many other types of completed CPUC investigations would also be unlikely to interfere with our regulatory responsibilities, but we are not yet prepared to provide further guidance as to which other classes of investigation records should be routinely made public upon completion.

14 In certain contexts, the public disclosure of a request for confidential treatment, and the CPUC's response to the request, may restricted by law, and/or against the public's interest. The CPUC reserves its right to refrain from disclosing such records in response to records requests or discovery, and to refrain from including such records in any publicly accessible index or database of such requests for confidential treatment, where the records are subject to one or more CPRA exemptions from mandatory disclosure, one or more CPUC-held privileges against disclosure, or similar legal authority.

15 If citing Cal. Gov't. Code § 6254(k); 6254(ab); or 6255, see additional requirements on page 2.

16 A list of CPRA exemptions that may commonly apply to Commission records, or portions of records, may be found in the Appendix to these guidelines.

17 This list does not include all CPRA exemptions. The complete text of the CPRA may be accessed through the following links:

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