VII. Reporting Requirements Settlement

On August 21, 2003, Citizens and ORA filed an all-party settlement proposing changes to the monitoring requirements. When other aspects of NRF are addressed, ORA reserves the right to recommend reinstatement of the existing requirements, and/or new requirements. The proposed changes are as follows.

· Report C.A. 02-02, Notification of Major Service Interruption: The agreement clarifies how the report will be provided. The report will be provided by email to the Commission's Telecommunications Division (TD) and ORA, using the form currently approved by TD.

· Report C.A. 02-03, Major Service Interruption Summary: This is a summary of Report C.A. 02-02 for the latest three months. The agreement clarifies that the report will be provided quarterly using the form currently approved by TD.

· Report C.A. 02-05, Quality of Service Performance Report: The report conveys the results of customer surveys. However, there is no requirement that customer surveys be done. Currently, the report is made quarterly. The agreement provides that the report will be submitted with other quarterly reports whenever a survey is completed.

· Report C.D. XX-04, Interest During Construction: The agreement provides that the report will be provided with other quarterly reports when the applicable interest rate changes.

· Report C.F. 09-00, Complaints From Competitors, Number and Type: The agreement provides that this report will be eliminated. However, the information previously provided by the report will be provided as part of report C.A. 02-00, Informal Service Complaints Report.