CAB Complaint Number 11514: unauthorized charge for collect call from OSP Communications. AT&T can't do anything about it because regulation requires them to put third party billings on their bill, but can't do anything to dispute the charge. Change regulation so I can deal with utility company directly for charges on my bill instead of calling third party that initiated fraudulent charge who may or may not actually process and reverse the charge would be nice.⁵¹

⁵¹ Attachment 21 (Complaints from CAB database).