Discussion
As Complainant acknowledges, Pacific's dial tone delay (when callers do not immediately hang up and analog CPE is used) is 10 seconds - within the industry's guidelines.
Complainant has failed to show that Pacific is in violation of any Commission Order or Rule regarding dial tone delay. See Section 1702 of the Public Utilities Code and Rule 9 of the Commission's Rules of Practice and Procedure. The complaint is denied.
IT IS ORDERED that:
1. The complaint is denied.
2. (ECP) Case 01-10-032 is closed.
This order is effective today.
Dated , at San Francisco, California.
