APPENDIX B

Notice of Availability

BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA

Order Instituting Rulemaking on the Commission's Own Motion to Establish Consumer Rights and Consumer Protection Rules Applicable to All Telecommunications Utilities.

Rulemaking 00-02-004 (Filed February 3, 2000)

NOTICE OF AVAILABILITY OF ORDER INSTITUTING RULEMAKING TO ESTABLISH CONSUMER RIGHTS AND CONSUMER PROTECTION RULES APPLICABLE TO ALL TELECOMMUNICATIONS UTILITIES

This is to notify you that the Commission has issued the Order Instituting Rulemaking noted in the caption above. Through this rulemaking the Commission will consider whether it should revise its existing consumer protection rules and/or establish new rules applicable to regulated telecommunications providers, and if so, what specific rules should be revised or established, and for which classes of telecommunications carrier.

Interested parties are invited to file comments on the analyses and recommendations contained in a report prepared by the Commission's Telecommunications Division, and to present alternative ideas and proposals they may have to promote consumer protection in the telecommunications industry. Opening comments are due by April 3, 2000, and reply comments by May 3, 2000.

You may obtain copies of this rulemaking order and the staff report through the Commission's Central Files, (415) 703-2045, or you may view and download copies from the Commission's Internet site ( www.cpuc.ca.gov).

(END OF APPENDIX B)